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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liska Langdon

August 28, 2026

5  out of  5
rating by Liska Langdon
"OMG!! I’m so glad I talked to Kaity!! I have saved so much money switching to State Farm from Progressive!! Maybe we’ll go out to eat for dinner!! Thank you so much!!"
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Molly Owens

August 24, 2026

5  out of  5
rating by Molly Owens
"Great insurance office! All the team is very efficient, helpful, and clear in communication."
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John Clayton

August 23, 2026

5  out of  5
rating by John Clayton
"Katie did a great job she was very efficient made sure I was getting the same card as I had at another insurance for a way better rate appreciate her time and effort"
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Nancy Taylor

August 10, 2026

5  out of  5
rating by Nancy Taylor
"Kelly Lux has been providing our home and vehicle insurance for many years. We are very satisfied with their service! - including periodic reviews to make sure our premiums are as low as recommended, advice about liability when needed, etc."
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Christine Norman

August 7, 2026

5  out of  5
rating by Christine Norman
"Kelcey is great, she was able to help me get an additional policy on my account (on a Friday) so we wouldn’t have to worry about coverage over the weekend. Great customer service.

I do have to say that almost everyone I have talked to is really helpful. Omar is great as well."
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nikki Spencer

August 6, 2026

5  out of  5
rating by nikki Spencer
"Kelcey and Tiffany are amazing! Both are so helpful, knowledgable, professional and overall personable. I never have any issues when either of these two are helping me. Thank you so much to you both!"
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Jianxin Liu

August 6, 2026

5  out of  5
rating by Jianxin Liu
"Kelcey was incredibly efficient, knowledgeable, and made the entire process smooth from start to finish. She answered all of my questions clearly, explained my coverage options, and handled everything quickly without making me feel rushed. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance assistance. Thank you, Kelcey!"
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Thomas Zukowski

August 4, 2026

5  out of  5
rating by Thomas Zukowski
"Had the pleasure of updating my policy with Kelcey who was very efficient, helpful, and kind. Just a total breeze. Thank you, Kelcey!"
We responded:
"Thank you, Thomas, for your 5-star review! We are delighted to hear that Kelcey made updating your policy such an easy experience. We appreciate your kind words and are glad our team could provide the efficient and friendly service you deserve."
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Gina Quidachay

July 29, 2026

5  out of  5
rating by Gina Quidachay
"Fast, efficient service over all."
We responded:
"Thank you, Gina, for your 5-star review! Our team is always pleased to provide fast and efficient service for every customer. We appreciate you taking the time to share your positive experience with our agency."
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Toni Lathrop-Lee

July 27, 2026

5  out of  5
rating by Toni Lathrop-Lee
"Tami was great and helped me get my policies updated."
We responded:
"Thank you, Toni, for your 5-star review! We are glad to hear that Tami made updating your policies a seamless process."
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Yuania Paz

July 24, 2026

5  out of  5
rating by Yuania Paz
"My experience is always pleasant; I am assisted by the agent Omar, who is excellent at his job and very friendly—I always leave 100% satisfied."
We responded:
"Thank you, Yuania, for your 5-star review! We appreciate your ongoing support and loyalty. Our agency is delighted that Omar consistently delivers such a pleasant and friendly experience for you."
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Melody Brown

July 23, 2026

5  out of  5
rating by Melody Brown
"Dawson was amazing!! He was fast and efficient and he really did help save me money!"
We responded:
"Thank you, Melody, for your stellar 5-star review! We are delighted that Dawson provided such fast and efficient support while securing savings for you, and our team appreciates you sharing your wonderful experience."
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Eric Delore

July 22, 2026

5  out of  5
rating by Eric Delore
"Have worked with Kelly Lux for a long time now for my insurance needs and it has been going well! I've had great experiences working with Omar Gonzalez at the Kelly Lux agency. Recently, he helped me remove a returned leased vehicle from our auto insurance policy, helped me add a new vehicle, and now he's working to bring our umbrella policy more in line with our needs. He's prompt with communication, so you won't be languishing in the back and forth. Give'em a call!"
We responded:
"Thank you, Eric, for your 5-star review! Our agency values the long-term relationship we have, and we are glad Omar has consistently provided prompt and reliable support as your automotive and umbrella policy needs have evolved over the years."
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Omar Tokhey

July 22, 2026

5  out of  5
rating by Omar Tokhey
"I had a great experience speaking with Omar at the Kelly Lux State Farm office. He was friendly, professional, and extremely knowledgeable. He answered all of my questions clearly, made the process simple, and helped me understand my coverage options without any pressure. It was a pleasure working with him, and I highly recommend reaching out to Omar if you need insurance assistance."
We responded:
"Thank you for your 5-star review! We are so glad Omar provided a friendly, professional, and pressure-free experience while clearly answering all your questions. Our agency always strives to make the insurance process simple and easy to understand for everyone, and we appreciate your recommendation!"
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Karleen Eberle

July 18, 2026

5  out of  5
rating by Karleen Eberle
"Excellent local agency. I’ve been with State Farm for over 20 years and this is the best local agency."
We responded:
"Thank you, Karleen, for your 5-star review! We are honored that you consider our office to be the best local agency, and we appreciate your long-term loyalty to our team."
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Charles Elkins

July 17, 2026

5  out of  5
rating by Charles Elkins
"Very friendly and kind told me everything I needed to know about my situation also had a great personality thanks for yall help much needed I appreciate you guys have a beautiful weekend thanks kaity.."
We responded:
"Thank you, Charles, for your 5-star review! We are so glad that Kaity was able to provide the information and support you needed with such a kind approach. "
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David Ewing

July 14, 2026

5  out of  5
rating by David Ewing
"I have been a customer of Kelly Lux for decades. Today I had to get insurance on my newly acquired vehicle and take the old one off. I talked with Tami Rhead and she was very friendly and helpful. I would recommend them to anyone. Always an easy process."
We responded:
"We appreciate you sharing your 5-star review, David! Our team is delighted that Tami provided such a friendly and helpful experience while you updated your vehicle insurance, and we are grateful for the many years you have chosen our agency. Thank you for your recommendation."
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Dave Cisar

July 10, 2026

5  out of  5
rating by Dave Cisar
"I had a great experience working with Dawson at State Farm. He was professional, knowledgeable, and took the time to explain all of my coverage options without any pressure. He was quick to answer my questions, responsive throughout the process, and made everything easy to understand. It’s clear that he genuinely cares about his clients and wants to make sure they have the right coverage for their needs. I highly recommend Dawson to anyone looking for honest, reliable insurance service."
We responded:
"Thank you, Dave, for your 5-star review! It is wonderful to hear that Dawson provided such knowledgeable and pressure-free support to help you understand your coverage options. We are pleased that our team could make the process easy and efficient for you, and we appreciate you recommending our agency to others."
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Crispy Zap

July 9, 2026

5  out of  5
rating by Crispy Zap
"I’m glad that my issue got resolved, and it was resolved by Kelcey. She made it very clear and simple."
We responded:
"Thank you for the five-star review! "
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JENNIFER FURY

July 6, 2026

5  out of  5
rating by JENNIFER FURY
"Always excellent and prompt service. We are lucky to have Kelly's group work with us."
We responded:
"Thank you, Jennifer, for your 5-star review! We appreciate your kind words about our service and feel fortunate to work with you as well. "
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revson11

July 6, 2026

5  out of  5
rating by revson11
"Tami was excellent to speak with. She answered all my questions and was able to make changes while on the phone. Absolutely excellent."
We responded:
"Thank you for your 5-star review! We are pleased that Tami could provide the answers you needed and take care of your policy updates during your call. We appreciate you sharing your experience."
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Anthony Yenko

July 1, 2026

5  out of  5
rating by Anthony Yenko
"“Why I Trust Omar.” After a bad experience with my previous insurance agent, I was honestly a little hesitant to work with another one. Thankfully, Omar completely changed that experience.

From the beginning, he was transparent, honest, and patient. He took the time to walk me through my options, explained everything clearly, and gave me multiple quotes based on my budget. What I appreciated most was that he never tried to push the most expensive policy. Instead, he helped me find the coverage that made the most sense for my needs.

We also had great conversations outside of insurance, and that made the experience feel much more personal. Sometimes it’s not just about the transaction—it’s about building trust and genuine relationships. Omar made me feel like he genuinely cared about helping me rather than just making a sale.

If you’re looking for someone who is knowledgeable, upfront, and truly has your best interests in mind, I highly recommend reaching out to Omar at Kelly Lux’s State Farm office. Trust is everything when it comes to insurance, and Omar definitely earned mine.

Thank you, Omar!
—Kyle"
We responded:
"Thank you, Kyle, for your 5-star review! We are glad to hear that Omar was able to provide a transparent and patient experience while helping you review options and find coverage that fit your needs. It means a great deal to our team that you felt supported and comfortable throughout the process. We also appreciate you taking the time to share such thoughtful feedback, and we are grateful for the opportunity to serve you."
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Will Bao

June 29, 2026

5  out of  5
rating by Will Bao
"Update 2026.06.29: I've been working with Kelcey E on some extra insurance items for my home. She's been fantastic to work with. Always quick with responses and incredibly informative. Thank you!

Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays!

Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area.

Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async.

I'll be recommending this agency to all my family and friends."
We responded:
"Thank you Will for this wonderful review and recommendation of our agency! We are so appreciative of your business here and look forward to assisting you with all your insurance needs for many years to come!"
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Anita Demar

June 24, 2026

5  out of  5
rating by Anita Demar
"I truly appreciate the hard work, dedication, and support that Dawson provided throughout the process. He was patient, knowledgeable, and easy to work with, taking the time to answer my questions and provide the information I needed to make an informed decision.
Dawson's exceptional customer service and professionalism made the experience seamless and stress-free. He consistently demonstrated a genuine commitment to helping me and ensuring I understood my options.
Based on the outstanding service I received, I would highly recommend Dawson to my friends, family, and neighbors. He is an excellent example of what great customer service should look like. ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Anita, for your glowing 5-star review! We are absolutely thrilled to hear about the exceptional support Dawson provided. It is wonderful to know that his patience, professionalism, and dedication made your experience so seamless and stress-free. We will be sure to pass your kind words along to him, and we appreciate your recommendation to your friends, family, and neighbors!"
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Jessica Semren - Lambert

June 23, 2026

5  out of  5
rating by Jessica Semren - Lambert
"Tiffany has been a life saver! She is very responsive and pleasant to work with. I really appreciate her knowledge and guidance to get me the best deal and coverage possible. I truly appreciate her and what she has done for me and my family."
We responded:
"Thank you so much, Jessica, for the 5-star review! We are thrilled to hear that Tiffany has been such a life saver for you and your family. Providing responsive, knowledgeable guidance to help you secure the best coverage is our goal, and we are so glad she was able to make that happen for you."