State Farm® Insurance Agent Kelly Lux
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Will Bao
December 24, 2025
"Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays! Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area. Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async. I'll be recommending this agency to all my family and friends."
"Thank you Will for this wonderful review and recommendation of our agency! We are so appreciative of your business here and look forward to assisting you with all your insurance needs for many years to come!"
BRANDON WILLIAMS
December 23, 2025
"The holidays are always a tough time to get things done, but this experience was the definition of seamless. Jude stepped in days before the holiday and handled multiple document updates quickly, accurately, and without friction—exactly what you want from a service provider when deadlines matter. Big appreciation to Kelly Lux and the entire team. This is why we keep our policies and umbrella with your organization. It’s never just about price—it’s about service, responsiveness, and getting things done right the first time. You made our time easy, and that matters. Thank you again. Much appreciated."
Karla Leiva
December 22, 2025
"Francisco, gave me a great insurance quote. Ended up getting triple higher coverage & still ended up being cheaper than my old insurance. Process was smooth and fast. Definitely would recommend him to my family & friends"
"Thank you for the five-star review, Karla! We’re grateful for the opportunity to protect what matters most to you."
Amanda Patterson
December 19, 2025
"Kelly Poole reached out to me after a friend referred me. She was very quick to respond and this was the easiest transition from one insurance company to another."
"Thank you for your support, Amanda! We’re happy to know you’re satisfied with our service."
SchoolFoodies
December 15, 2025
"Kelly, Tami and team are amazing. We've been with Kelly Lux for over 10 years. They always go above and beyond to meet our needs."
"Thank you so much for the five stars! We truly appreciate your trust and are always here to help with your insurance needs."
Mia Cvitanovic
December 13, 2025
"Dawson did an outstanding job helping us! The entire experience was pleasant, and Dawson was extremely patient throughout the process. We truly appreciate the excellent service and would highly recommend Dawson to anyone looking for great support."
"Your five-star review means a lot to our team, Mia. Thank you for choosing us and for sharing your experience."
Ethan Elkins
November 13, 2025
"Kelsey is awesome! We appreciate how quickly she replies, as if we were her only clients. :)"
"Thank you so much for your wonderful review, Ethan! We truly value your trust and appreciate the opportunity to serve you."
dawn baca
November 6, 2025
"Kelli Poole is fantastic. I never knew the consequences of my coverage. She thoroughly explained the details. I’m saving 50% and I used my old company for almost 30 years. I finally have a broker!"
"We truly appreciate your kind words and trust in us! It’s always a pleasure helping our clients find the right coverage and peace of mind."
Will Tucker
November 4, 2025
"Very professional and passionate about her job. Ms. Heidi took care of me"
"We’re delighted you had a great experience, Will! Thanks for your trust and for letting us serve your insurance needs."
lydia johnson
October 30, 2025
"I have been with office for long time and Tammi has really helped me everytime I needed some DEEP help Thank you so MUCH!!"
"Your five-star review made our day, Lydia! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
Christopher Berninzon
October 29, 2025
"Kelli is awesome she made the process of starting a new policy quick and easy!"
"Thanks so much for your review, Christopher! We’re happy to hear you’re satisfied with your experience, and we appreciate the opportunity to assist you with your insurance needs."
Anita Liu
October 28, 2025
"I’ve had such a great experience working with Tami Rhead at State Farm insurance for my homeowner’s insurance. She is so responsive and helpful and over the past few years has been my go to for questions, updates and insurance quote! I highly recommend her and Kelly Lux!"
"Your wonderful feedback made our day, Anita! We’re grateful for your trust and happy to know Tami delivered the level of service you deserve. Thanks for a great review!"
Paul Masotti
October 23, 2025
"I have been with the team for years now and have always been treated with respect and by pleasant staff. I had the great opportunity to meet just this week, for insurance on a new motorcycle, with Laura Seagren. And as usual, the experience was good. Thanks again to all."
"We’re grateful for your kind words, Paul, and the opportunity to earn your trust—thank you so much!"
Suzanna Yamamoto
October 20, 2025
"Thanks to Jude for following up on my requests and calling as promised to close out the follow-up. I really appreciated Jude’s amazing support. Thanks, Jude!"
"Thank you for the five stars, Suzanna! We love helping great customers like you, and I am so glad to hear Jude could give you the service you deserve. "
Hubert Lim
October 16, 2025
"Very helpful and responsive team at Kelly Lux Insurance!"
"Thank you for recognizing our team’s effort, Hubert—it means a lot!"
dan vandermeer
October 15, 2025
"Katy is wonderful to work with and will recommend her to friends and family thanks D"
"Thanks for your confidence in our agency, Dan—we’re always here to help!"
De Flores
October 10, 2025
"Kelsey was very helpful and informative about the insurance questions that I had. It was a pleasure working with her."
"Thanks so much for your five stars and your trust in our team!"
Heather McKay Novak
October 6, 2025
"Kelly and Kelcey have been so helpful to clarify the details of our policy needs, setting up the program for our building HOA needs. Thank you for going the extra mile and helping us understand the details! It's rare to have the level of service you all provide these days. It's definitely appreciated"
"Thanks so much for the 5 stars, Heather! We truly appreciate your support, and kind words."
Scott Roeder
September 29, 2025
"My experience working with Kelly Lux and her team has been great. We have a business policy with them and they are always quick to respond and help us with everything we need!"
"Thank you for the amazing feedback, Scott! We’re honored to have earned your five stars and are here to help whenever you need us."
jasmine rodriguez
September 29, 2025
"Kelly Lux and her team have taken such great care of me and my cars for 10 years now, and couldn’t ask for a better agent! Every employee in her office has always assisted me with ease and kindness. Kelcey recently helped me and she was fantastic! So courteous and efficient. This is why I’ve kept this agent for many years 😊"
"Your kind review and five stars mean the world to us, Jasmine—thank you! We look forward to continuing to provide you with the best service possible."
Amanda Mitchell
September 25, 2025
"Mrs. Kelly and her team are very personable and kind. I always trust the information they provide. Great team to work with!"
"We’re so grateful for your support and five-star rating, Amanda—thank you!"
Mohammad Yahya Askarzada
September 23, 2025
"I've had the pleasure of working with Kaity, and I honestly couldn't be more satisfied with the experience. From the very beginning, they were professional, knowledgeable, and incredibly responsive. I couldn’t thank her enough for her service. -Mohammad Yahya Askarzada"
"Mohammad, we appreciate your five-star rating, and the amazing support for Kaity! It's great to know that she was able to deliver excellent service."
Corey Jones
September 18, 2025
"Kelly Poole, knows the ends and outs of insurance she is a great agent she pays attention to the small details. And it really feels good to know that I was in great hands I felt comfortable with my decision making based off of her advice. Kelly Poole, is an agent that you can trust that has your best interest in mind. Thank you so much Kelly Poole. I would have give you 10 stars if I could but I will definitely recommend you to anyone that's seeking insurance coverage for anything."
"Corey, thank you so much for your amazing review and recommendation! We’re thrilled to hear that Kelly was able to guide you with care and attention to detail—she truly has a gift for making clients feel confident and supported in their decisions. Knowing you felt in great hands means the world to us, and we’ll be sure to share your kind words with Kelly. Your trust and support are greatly appreciated!"
susanna ng
September 18, 2025
"Thank you Lisa Batres for responding to my email and making appropriate adjustment."
"We sincerely appreciate your support, Susanna! Thank you for the 5-star rating and for allowing us to serve your insurance needs."
Basil Martin
September 4, 2025
"Very good service miss Tami"
"We appreciate you, Basil, for dedicating your time to share your thoughts through this review. Should you require any assistance regarding your insurance needs, please feel free to reach out to us. We are committed to providing our utmost support."