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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Wilson

March 21, 2025

5  out of  5
rating by Chase Wilson
"I definitely recommend Tiffany Palmer. Very professional polite understanding and on point with no run around. Kelly lux has an amazing team and Tiffany is a Rockstar. Thank you for your help"
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Renee Willoughby

March 20, 2025

5  out of  5
rating by Renee Willoughby
"Kelsey was great at answering any questions I had and also appreciate how responsive she was."
We responded:
"Thank you so much, Renee, for the great review! We appreciate your business. "
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Kenneth Assenzio

March 19, 2025

5  out of  5
rating by Kenneth Assenzio
"Kaity was very knowledgeable and was patient with me and my needs.i would like to do all my business with Kaity Sommers. Thanks Kaity Ken Assenzio"
We responded:
"Thanks for the five stars, Ken! Your feedback means a lot to us. We look forward to working with you again"
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Bassey267

March 13, 2025

5  out of  5
rating by Bassey267
"Kelcey helped me add a new driver and add good student and out of state student discounts to my policy. Great experience. Quick and Easy. Thanks so much. Bassey"
We responded:
"Thank you for the amazing feedback, Bassey! We’re so happy that you enjoyed your experience. Your review helps us improve and continue delivering top-notch service to all of our customers. We appreciate you!"
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Douglas Doerr

March 6, 2025

5  out of  5
rating by Douglas Doerr
"Lisa is friendly, patient and very helpful. We had a very positive experience working with her. Excellent!"
We responded:
"Thanks so much for the great review, Douglas! We appreciate your business and are happy to serve you! "
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Sean Noriega

March 5, 2025

5  out of  5
rating by Sean Noriega
"Tiffany made the switch to State Farm very easy. I also saved so much money monthly."
We responded:
"Thank you, Sean, for your five star review and for your vote of confidence in the service we provide. Your support is truly appreciated!"
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Héctor Delgado-Monzón

February 27, 2025

5  out of  5
rating by Héctor Delgado-Monzón
"Kelly Lux, she is the best insurance agent I had deal with before, not only very friendly, something that is expected, no,she really a very nice and professional person who doesn't make you feel like working with an insurance agent and that says a lot, thank you Kelly I sincerely appreciate the way you treated me, thanks, Hector Delgado Monzon"
We responded:
"Hector - It is my pleasure to be able to assist you with any of your insurance needs. Thank you so much for taking the time to leave an excellent feedback. We really appreciate your business. Please let us know what we can do for you in the future."
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Margaret 2BaNa4u

February 18, 2025

5  out of  5
rating by Margaret 2BaNa4u
"I recently had a pleasure talking with Kaity the insurance agent. She was very friendly, knowledgeable and always ready to tackle my questions and also very helpful. I would highly recommend her. Thank you Kaity and God Bless you🙏"
We responded:
"We’re thrilled to receive your five-star review, Margaret! Your feedback means so much to us, and we look forward to helping you again!"
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Dwayne Eichler

February 17, 2025

4  out of  5
rating by Dwayne Eichler
"Professional and courteous and seemed very competent"
We responded:
"Thank you for leaving us a review, Dwayne! Please let us know how we can make your experience even better to earn that fifth star. "
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nicole tian

February 11, 2025

5  out of  5
rating by nicole tian
"Kelly Lux is a very patient and professional agent."
We responded:
"Thank you for your five-star rating, Nicole! We're glad we could provide excellent service."
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angel h

February 10, 2025

5  out of  5
rating by angel h
"Lisa Batres is awesome! She always answers any insurance related questions that I have quickly. She makes the insurance process a walk in the park. Definitely recommend Lisa & the Kelly Lux team if you need insurance! 5 STARS"
We responded:
"Thank you for the positive comments and great rating, Angel! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency. "
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Janine Barrett

February 4, 2025

5  out of  5
rating by Janine Barrett
"Carolyn is the most knowledgeable agent I have ever worked with!"
We responded:
"Thanks a lot for the five-star rating, Janine! We’re pleased to hear you had a great experience, and we’ll be here for any future needs you have. Thanks again!"
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Steve DeLUCIA

February 4, 2025

5  out of  5
rating by Steve DeLUCIA
"Carolyn Owen’s gives great service … very knowledgeable and ease in answering all my questions she’s really one of main reasons i’m with State Farm. really good knowledgeable people"
We responded:
"Thank you for the 5 Star review, Steve!"
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Todd Glasser

February 3, 2025

5  out of  5
rating by Todd Glasser
"Kelly Lux’s State Farm insurance practice is absolutely A+. She and her staff are knowledgable, responsive and helpful Just today Jude Everett helped me by providing policy information I needed for a home equity loan application we’re applying for. Can’t say enough about how pleased my wife and I are with their service. Thanks so much!"
We responded:
"Your five-star review made our day, Todd! We’re so glad we could meet your needs and provide excellent service. Thank you for choosing our agency, and we look forward to working with you again!"
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Cindy trepko

January 31, 2025

5  out of  5
rating by Cindy trepko
"Thank you Lisa for starting the process of fulfilling my request. After answering several questions she knew exactly what I needed and who I needed to talk to next, easy peasy. Lisa then introduced me to Tiffany who handled the details and insured I understand every bit of it. The whole experience was delightful and in the end I got just what I needed. Kudos to Lisa and Tiffany!"
We responded:
"Thank you for your wonderful feedback, Cindy! We’re thrilled to know we’ve made a positive impact!"
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Megan M

January 30, 2025

5  out of  5
rating by Megan M
"I’ve worked with this agency since I moved to California and have always been very happy with them. I especially love working with Kelcey. I always have a million questions or changes to my policies and she quickly gets me the info I need to make decisions every time. She’s always very friendly and professional and I couldn’t say enough nice things about her and the rest of the office."
We responded:
"Megan, we’re so grateful for your kind words! Thanks for choosing us, and we look forward to continuing to serve you!"
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Lori Grace

January 29, 2025

5  out of  5
rating by Lori Grace
"I've been a client with Kelly Lux for many years. They have always been prompt when returning calls and emails. Laura was recently helpful with making a change to my auto insurance coverage. She made it a smooth process and was thorough with my policy and needs. Exceptional service as always."
We responded:
"Your review made our day, Lori! We appreciate your loyalty and thank you for taking the time to share your experience with us!"
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Wade

January 23, 2025

5  out of  5
rating by Wade
"We are very pleased with the help that Lisa Batres, at Kelly Lux, gave us in updating the value of our house for insurance purposes."
We responded:
"We look forward to serving you again in the future, Wade. Thank you for the great review, and we're grateful for the opportunity to assist you with your needs."
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Samuel Everett

January 23, 2025

5  out of  5
rating by Samuel Everett
"Tiffany and Jude were awesome, and made the process of getting life insurance easy and straightforward!"
We responded:
"Thank you so much for your business and your awesome five-star review, Samuel! My office is always available to help with any of your insurance needs!"
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Stanley Wolf

December 26, 2024

5  out of  5
rating by Stanley Wolf
"I have always received prompt attention and great service from folks at this office (most recently from Lisa), over probably 30+ years as a customer with varied coverage for property and vehicles."
We responded:
"Thank you Stanley, for taking the time to leave this review. Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help and appreciate your loyalty!"
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Gina Hagen

December 20, 2024

5  out of  5
rating by Gina Hagen
"We are long time customers of Kelly Lux’s State Farm office. We needed to make changes to some of our policies recently and Lisa B provided excellent customer service. She was professional, efficient and friendly. Thanks Kelly for having such a great staff!"
We responded:
"Gina thank you so much for the Kind review. We are so lucky to have Lisa on Team Kelly Lux ! "
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Alan Mion

December 12, 2024

5  out of  5
rating by Alan Mion
"I wanted to complement the personal service I receive from Kelly Lux at State Farm Insurance. A special thanks goes out to Carolyn Owen who has handled all my insurance needs and questions immediately in a very professional way. Thanks again"
We responded:
"Thank you so much, Alan, for leaving this great review! My team and I are always here to help. "
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Paul Roscelli

December 10, 2024

5  out of  5
rating by Paul Roscelli
"outstanding !"
We responded:
"Thank you for the great review, Paul! We appreciate your business!"
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Heather Justison

December 6, 2024

5  out of  5
rating by Heather Justison
"I just worked with Carolyn Owen to update my policy. She was very responsive and helpful. She kept me updated and answered all of my questions in a timely manner. I always know I can rely on Carolyn when I need something and that she will get it done quickly."
We responded:
"Thank you Heather, it is our pleasure to be able to assist you! We appreciate the great rating!"
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Massage Forever

December 4, 2024

5  out of  5
rating by Massage Forever
"I, have truly been blessed to be a part of the State Farm family It's expensive, but I have checked around at other insurance companies. By far, they were the cheapest."
We responded:
"Phyllis - Thank you for such a great review. My team and I appreciate it!"