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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Esther Pyon

November 24, 2023

5  out of  5 rating by Esther Pyon
"Carolyn has been working non-stop to find a plan that will work for my husband's and my unique situation. When she found out that we were a few days out from having our baby, she was so understanding and patient! We are still working on finding the best plan, but we really appreciate Carolyn and her support!"

Tom Ball

November 17, 2023

5  out of  5 rating by Tom Ball
"Samantha was friendly, helpful, and knowledgeable. She handled my old car to new car insurance conversion very quickly, answered my questions without having to consult with anyone else. Very well done."

Kinga Vasicsek

November 9, 2023

5  out of  5 rating by Kinga Vasicsek
"Sandrino helped out today and he was so patient and communicative, and helped me solve the problem quickly!"

Ron Acker

October 22, 2023

5  out of  5 rating by Ron Acker
"Tiffany helped me directly. She was very polite to myself and my sister and handled our insurance questions quickly and professionally."

David Hoff

October 12, 2023

5  out of  5 rating by David Hoff
"Hunter on Kelly Lux's team did an excellent job in providing homeowner's insurance for our home and auto insurance as well. Out of many quotes, he provided the best quote. Hunter explained the various options and educated me on insurance things that I did not know. Hunter worked hard to obtain the best rate for us and never complained or became the least bit impatient. Hunter did an excellent job."

Inez Fowler

October 4, 2023

5  out of  5 rating by Inez Fowler
"Very supportivev,and very helpful ,itvwas present experince"

Alice Lai-Bitker

September 30, 2023

5  out of  5 rating by Alice Lai-Bitker
"Hunter was so efficient to assist me with my urgent need for auto insurance. Much appreciated for his professionalism."

Bari Harris

September 29, 2023

5  out of  5 rating by Bari Harris
"Best in the game! Tiffany helped me get my new policy with no problems!"

A. Bader

September 27, 2023

5  out of  5 rating by A. Bader
"Tiffany did a great job in finding the best rate within my budget needs. Great recommendation"

pat baron

September 14, 2023

5  out of  5 rating by pat baron
"Awesome service totally exsplained everything and the best coverage for my situation I highly recommend him"

Stacey Clark

September 12, 2023

5  out of  5 rating by Stacey Clark
"Tiffany P. is amazing at keeping me informed on my policies and new policies to benefit my family's needs. She explains the information step by step, so I understand each of my policies. I honestly trust any advice Tiffany suggestions for she has my best interest at hand. I have been with Kelly Lux for over 15 years and it's always been a great partnership."

DeAnna Black

September 7, 2023

5  out of  5 rating by DeAnna Black
"Tiffany, and all Kelly's staff, are wonderful. Super responsive and always very nice. I love this group of professionals and highly recommend them."

Bonnie Ricketts

August 31, 2023

5  out of  5 rating by Bonnie Ricketts
"Everyone is friendly and they always provide a prompt response."

Venus V.

August 31, 2023

5  out of  5 rating by Venus V.
"Great customer service by Hunter at this insurance office. He was thorough in explaining difference types of coverage and assisted me with selecting the policy that best served my needs. I would recommend anyone looking for insurance to contact him. Very courteous and I received my policy information shortly after getting off the phone."

Bill DeGolia

August 30, 2023

5  out of  5 rating by Bill DeGolia
"Great service! Very prompt and to the point!"

Sarah Carter

August 30, 2023

5  out of  5 rating by Sarah Carter
"Always extremely efficient and professional - Kelcey was helpful and brilliant as always."

Heather Justison

August 29, 2023

5  out of  5 rating by Heather Justison
"I just worked with Carolyn Owen to update my policy. She was very responsive and helpful. She kept me updated and answered all of my questions in a timely manner."

Jabe Bwell

August 29, 2023

5  out of  5 rating by Jabe Bwell
"Laura handled everything I needed thru email. Super easy. She's awesome!"

Peri A

August 29, 2023

5  out of  5 rating by Peri A
"Professional and prompt service. I just purchased auto insurance from them and Tiffany Palmer was a pleasure to work with. She was patient in responding to my many questions and worked out different scenarios till we reached the outcome I was looking for. Thank you!"

Heather Little

August 23, 2023

5  out of  5 rating by Heather Little
"Kelly Lux SF staff was fantastic in helping me navigate our claim. Fully satisfied with the outcome. Thanks for being wonderful!"

Stock Mk7’s “Team Inclusion” Making Gti’s great again

August 17, 2023

5  out of  5 rating by Stock Mk7’s “Team Inclusion” Making Gti’s great again
"Amazing quick service"

Richard Rothschild

August 13, 2023

5  out of  5 rating by Richard Rothschild
"Excellent customer service"

Kristina Clark

August 11, 2023

5  out of  5 rating by Kristina Clark
"Hunter was very helpful with giving me all the information I needed to make a decision on what auto insurance would be best for me."

Zack Kondo

August 1, 2023

5  out of  5 rating by Zack Kondo
"Kelly Lux and her team are great! They have made my experience with State Farm extremely enjoyable. They are friendly, quick to respond to any of my questions, and just overall helpful. They treat you like a human being and try to find a policy without overly pushing other insurance things on you. I've recently been working with Kelcey and she has been wonderful, precise and quick, from car quotes, to adding personal articles like my new cameras or my fiancée's wedding ring. Thank you Kelly, Kelcey and team for all the great years of wonderful service."

Claudio Bisegni

July 21, 2023

5  out of  5 rating by Claudio Bisegni
"Tiffany is a very special agent. She always reply at every mail and is super fast to answer and give advice. I was so lucky, when i came on the bay area to find her, it has been my first insurance Agent and will continue to be in the future"