Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of M Tanner

M Tanner

June 17, 2026

5  out of  5
rating by M Tanner
"Had to file a claim for someone hitting my car in a parking lot when I wasn't in it. No note left. Kelly's team took care of everything quickly and smoothly. Great service, excellent communication, friendly team. Recommended."
Profile photo of TMZhomez,LLC Real Estate Investor

TMZhomez,LLC Real Estate Investor

June 15, 2026

5  out of  5
rating by TMZhomez,LLC Real Estate Investor
"I am extremely grateful for the outstanding service I receive from this agency. They are always professional, kind, and supportive. They take the time to answer my questions and have been very understanding regarding my car insurance payments. I highly recommend them to anyone looking for excellent customer service and dependable insurance coverage."
Profile photo of Ida Royal

Ida Royal

June 11, 2026

5  out of  5
rating by Ida Royal
"Dawson assisted me with auto insurance. He was very professional, patient and courteous throughout the process. He followed up in a timely manner and provided me with the best rate for car insurance. Excellent customer service! Thank you."
Profile photo of Ron Allsup

Ron Allsup

June 9, 2026

5  out of  5
rating by Ron Allsup
"What a perfect experience. Saved tons of money from a wonderful agent. I couldn't be more excited to start my insurance experience with State Farm
Thank you Katie and State Farm"
Profile photo of Terry Hong

Terry Hong

June 9, 2026

5  out of  5
rating by Terry Hong
"I have multiple policies with State Farm via Kelly Lux. Customer service is unparalleled…super-fast, so knowledgeable, with a personal touch (like an old family friend). Tammy was fantastic!"
Profile photo of k9stellen2003

k9stellen2003

June 9, 2026

5  out of  5
rating by k9stellen2003
"Just spoke with Omar Gonzalez to update my auto insurance for my new vehicle. What a pleasure it was. Super friendly and an easy process obtaining all the documents quickly. Omar is a true asset to Kelly's team and I was so happy to have him help today. Thanks!!!"
Profile photo of Mer Combs

Mer Combs

June 3, 2026

5  out of  5
rating by Mer Combs
"I had such a good experience with Tiffany. She was so kind and helpful, and diligent in getting me an auto policy that fits my needs. Tiffany really made this process easy and pleasant for me."
Profile photo of Julie Mudgett

Julie Mudgett

June 3, 2026

5  out of  5
rating by Julie Mudgett
"Omar was very thorough, informative and easy to talk to. Me and my car Roxie appreciate him very much 😁"
Profile photo of Noelle Robbins

Noelle Robbins

June 2, 2026

5  out of  5
rating by Noelle Robbins
"I communicated with Omar Gonzalez to add my boyfriend to my car insurance. Omar handled our phone discussion with ease and speed. And got my request completed accurately and completely. It was a pleasure to be able to have Omar solve my question."
Profile photo of Thomas McCarthy

Thomas McCarthy

June 1, 2026

5  out of  5
rating by Thomas McCarthy
"Kaity was excellent in helping me bundle my auto and homeowners insurance! Very personable and patient! Good pricing, as well!!"
Profile photo of Chris Dunn

Chris Dunn

June 1, 2026

5  out of  5
rating by Chris Dunn
"Great service. Feels like they know and are interested in their clients."
We responded:
"Thank you for the great review, Chris! We’re pleased to hear you had a positive experience and that our team made you feel valued and well taken care of. We appreciate your trust and look forward to continuing to support your insurance needs in Alameda."
Profile photo of Karen Franks Tooker

Karen Franks Tooker

May 26, 2026

5  out of  5
rating by Karen Franks Tooker
"Dawson was so helpful! I had other quotes but nothing came close to the price I received. The transaction didn’t take long and I’m completely satisfied. I recommend this agency and specifically Dawson."
We responded:
"Thank you so much for your kind review, Karen! We’re delighted to hear Dawson was so helpful and able to secure a great price for you quickly and smoothly. We really appreciate your recommendation and your trust in our team!"
Profile photo of Virginia Hayes

Virginia Hayes

May 22, 2026

5  out of  5
rating by Virginia Hayes
"Participated in shredding event. M
Am covered by State Farm:"
We responded:
"Virginia, thank you for taking part in the shredding event and for the 5 star review! We appreciate your support and are glad to have you as part of our agency family."
Profile photo of steve paul

steve paul

May 19, 2026

5  out of  5
rating by steve paul
"I usually have the pleasure of working with anybody that answers the phone but today I spoke with Omar. He was more than helpful + was able to handle everything I needed, which some days it's easy. Some days it's a little bit more difficult. But he was top notch. Everybody at Kelly lux's is always super professional and more than helpful"
We responded:
"Thank you so much for the fantastic feedback, Steve! Whether a task is simple or complex, Omar and the entire Alameda team take great pride in delivering top-notch, professional service every time you call. We appreciate your support and love having you as a valued member of our State Farm family!"
Profile photo of Geoff Wilson

Geoff Wilson

May 15, 2026

5  out of  5
rating by Geoff Wilson
"Great service and attention to detail, Kelly was a pleasure to work with"
We responded:
"Thank you so much for your kind review, Geoff! We’re glad Kelly provided great service and attention to detail, and we appreciate you taking the time to share your experience."
Profile photo of Zeke

Zeke

May 13, 2026

5  out of  5
rating by Zeke
"I have been a long time customer of Kelly Lux’s agency and always receive excellent service and advice. Today I worked with Dawson and he quickly updated my auto policy and was so very helpful. Thank you Kelly and Lawson, great job!"
We responded:
"Thank you for the great review, Zeke! We’re so glad the team at Kelly Lux State Farm continues to provide excellent service and advice, and that Dawson was able to quickly and helpfully update your auto policy. We really appreciate your continued trust and support here in Alameda!"
Profile photo of raquel magana

raquel magana

May 13, 2026

5  out of  5
rating by raquel magana
"Called to add my car that has been sitting for 2 years it took literally 6 minutes thank you guys for excellent customer service and my full coverage is on $96 a month thank you Jesus!"
We responded:
"Thank you, Raquel, for the great review! We’re so glad our team was able to quickly help you add your vehicle and get everything set up smoothly with your insurance. We appreciate your support and are happy to hear you’re satisfied with the service and value!"
Profile photo of Caroyl Shepard

Caroyl Shepard

May 12, 2026

5  out of  5
rating by Caroyl Shepard
"It was very very nice to talk with Omar!! He's knowledgeable, patient, you can actually hear his smile!, he's easy to talk to, and kind as well! Thanks Omar! GOD bless you and keep you and make His face shine upon you ✨️"
We responded:
"Thank you, Caroyl, for such a kind review! We’re so glad Omar provided knowledgeable, patient, and friendly support while helping with your renters insurance. Our team here at Kelly Lux State Farm appreciates your trust and your thoughtful feedback!"
Profile photo of Tara Rosenzweig

Tara Rosenzweig

May 2, 2026

5  out of  5
rating by Tara Rosenzweig
"This morning I went to the shredding by State Farm on Harbor Bay Parkway. The people that were there were really friendly and quick and informative. I truly appreciated it."
We responded:
"Tara, thanks for the 5-star review! Providing a great customer experience is our top priority at Kelly Lux State Farm. We appreciate your feedback and look forward to serving you again!"
Profile photo of Marnell Xavier

Marnell Xavier

April 30, 2026

5  out of  5
rating by Marnell Xavier
"I highly recommend Kelcey Edwards with Kelly Lux State Farm Insurance, Alameda, California to anyone looking for a reliable and caring insurance agent. Kelcey took the time to listen and understand my problem. She made the whole process stress-free.
I highly recommend Kelly Lux insurance agency to anyone looking for an insurance agent who truly puts her clients first."
We responded:
"Thank you so much for the high recommendation, Marnell! We are thrilled to hear that Kelcey provided the caring and reliable insurance service you deserve. At Kelly Lux State Farm, we pride ourselves on being an agency that puts our customers first, ensuring every process is stress-free. Thanks again for your wonderful feedback about our Alameda team!"
Profile photo of Al Liggins

Al Liggins

April 16, 2026

5  out of  5
rating by Al Liggins
"Tami Rhead did a great job helping me with setting up coverage on our two cars. Very pleasant to work with and has excellent people skills."
We responded:
"Al, thank you for your feedback! We're happy Tami could help set up the right coverage on two cars, and we're glad we could be of assistance. If you ever need anything in the future, please don't hesitate to reach out."
Profile photo of Nara Myagmarsuren

Nara Myagmarsuren

April 14, 2026

5  out of  5
rating by Nara Myagmarsuren
"she was very good"
We responded:
"We appreciate the kind words, Nara! Our team at the Kelly Lux Insurance Agency works hard to make the insurance process simple and stress-free for our customers. It was a pleasure assisting you with your insurance needs, thanks for choosing a local Alameda business!"
Profile photo of Armida Salas

Armida Salas

April 6, 2026

4  out of  5
rating by Armida Salas
"Very informative, courteous,"
We responded:
"Thank you for taking the time to leave this review. Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help!"
Profile photo of Karter Ruiz

Karter Ruiz

April 3, 2026

5  out of  5
rating by Karter Ruiz
"I recently got auto insurance with Kelly Lux’s office and for a young kid who knows little to nothing about auto insurance other than I need it. Tiffany helped me understand the basics and helped me make a more informed decision. She was patient and kind. Thanks again!!"
We responded:
"Karter, thanks for the fantastic review! We know insurance can be complex, so we’re happy we could make things simple and beneficial for you."
Profile photo of Mark Miller

Mark Miller

March 25, 2026

5  out of  5
rating by Mark Miller
"Very patient and very helpful"
We responded:
"Mark, thank you for your 5-star rating!"