State Farm® Insurance Agent Kelly Lux

"Clear and consistent help"

"tammy is the best."

"I needed a copy of my Certificate of Coverage I wasn't able to access it via the PDF . Kelsie took care of the problem . I was able to forward my Proof of Insurance. She was great ! efficient professional , personal and empathetic , greatly appreciated !"

"Spoke with Tiffany Palmer about bundling my auto with my homeowner's after a bad experience with a different company. She made the transition painless and made me laugh too which I needed. Great work!"

"We have been working with Kelly and her team for the last 8 years and couldn't be happier. They are always there to help with any questions we have or adjustments we might need. Having recently worked with Laura in the office to get our son covered as a new driver, we were reminded how friendly everyone is and how easy they make the process. If you need someone to help guide you through your insurance questions, this is the team for you!"

"Lisa Batres, did a great job explaining my policies and did a great job adding extra home insurance at a very reasonable price"

"I have worked with Kelly's team for about three decades on policies covering personal auto, life, home, extra umbrella protection and recently (8ish years) state earthquake insurance coverage. Kelly's service team resonates with my own personal business perspective - connect with your clients, maintain a personal relationship, provide knowledge not just when asked and work to do the best every day. Recently, Tiffany P. has been working with me on renewals and I have to say she has all the qualities that I saw some 30 years ago in Kelly. Tiffany researched and reached out to suggest improved coverage and reduced rates for some of our policies. Tiffany secured my business with KL for hopefully the next three decades. Thank you Kelly, Thank you Tiffany"

"Lisa Batre was very helpful today and provided information quicky"

"Kaity remembered my insurance inquiry from several months ago, and helped me save on my auto insurance expense with a call back she promised today. I’m very grateful for her attention to my desire to lower the cost. She was knowledgeable and thoughtful, completing the work timely. Thanks"

"I had such a great experience working with Kaity. She was incredibly kind, professional, and made the whole process of transferring my auto policy from Georgia to California smooth and stress free. She walked me through all my options and explained everything in detail, which really helped me feel confident in my choices. She even helped me get a policy here in California that matched my previous rate, which I really appreciated. Everything was handled efficiently, and she made me feel completely at ease throughout. Kaity was truly amazing."

"I recently switched to State Farm after over 10 years with Progressive, and I couldn’t be happier — all thanks to Kelli Poole! From the moment we connected, Kelli was incredibly friendly, patient, and kind. She took the time to walk me through all the available products, clearly explained the next steps, and made me feel genuinely welcomed as a new customer. Her knowledge and professionalism were outstanding, and she made what could have been a stressful transition feel easy and even enjoyable. Exceptional service like this is rare, and I’m so grateful to have found an agent who truly cares. Please be sure to thank Ms. Poole again for her fantastic service — she’s a true asset to the State Farm team!"

"Laura good person"

"We've been long-time clients of Kelly Lux, and her office has some amazing people like Kerry, who we started off with, and now with Tiffany and Kelcey. They help make sure your coverage is fully comprehensive, and they show you options if needed. Plus, they have a lovely office where you can go in and meet with them. They're professional and personable."

"Kelli Poole worked with me to find the best solution for my auto and home insurance. She was pleasant and extremely informative. And the best part - she's now saving me over $250 each month with even better coverage!! Thanks, Kelli!"

"Tami was great. She knew just what I needed and took care of it right away"

"Kelcey was absolutely wonderful and answered all of my questions!"

"Have had Kelly's home owners policy for over 10 years"

"Lisa did a perfect job in explaining current home insurance policy, answering questions re car insurance coverage and new bonus offer of 50% increase to homeowner's existing policy. Lisa was professional, friendly, patient and knowledgeable. Thank you, Lisa."

"I have had an amazing, trouble free, so easy experience. I don’t have to stress I know everything is taken care of. Thank you Kelcey for your great work!!"

"Tiffany is great!!! They are always there for me and my family!!!"

"I called earlier to get a quote for car insurance and Tiffany was beyond helpful! Thank you for such a great experience!"

"Tiffany is the best. She has always been extremely helpful and quick with any insurance needs/questions."

"Tiffany is amazing ! She gets back to me quickly with all my insurance information."

"Tiffany was the best in a time of need! She made it so simple to make some minor changes. I appreciate the attention to details... /debra"

"I don’t often call in to my agents office. Today I had a conversation with Kelsey over the phone. She was extremely helpful Listened to my situation. She was able to assist me over the phone. She had excellent customer service skills and was able to provide me with assistance in a timely manner. Thank you so much."