State Farm® Insurance Agent Kelly Lux

"Kelcey has made the transition from my previous agent to Kelly's team easy. Kelcey is always friendly and prompt and I appreciated her help to correct an issue which could have led to unnecessary expense."

"Everyone here is great. Even if the accident is your fault."

"My most recent interaction with statefarm was great. Kelcey was super helpful, informative, and friendly. She helped me get the best and most affordable quote for me."

"Lisa Batres is my go-to gal for all things car or home insurance related things. Always responsive and looks to find the sweet spot in insurance needs…not too little, not too much."

"Lisa Batres is always attentive and helpful when we need assistance with our policy."

"I got auto insurance for my mom here. I worked with Tiffany Palmer. She is super friendly and knowledgeable, and the process was seamless. Highly recommend!"

"Kelly Lux and her staff, especially Kelcey Edwards, are very responsive to emails or by phone, and are always a pleasure to work with. Highly recommend them!"

"Kelcey Edward’s has been such a helpful and informative agent, very responsive and she has all the answer as I need. 10/10 Service!"

"I never had to file any claims so I can’t speak on that process. However, I can say that the handful of times I’ve spoken with anyone from Kelly Lux’s team, they’ve been very responsive and helpful. I can only assume that if something were to come up, they’d be just as gracious. When I needed to switch out a policy they were even kind enough to offer other references. Special thank you to Kelcey, whom I spoke with the majority of the time.- always friendly, and helpful. Thank you guys!"

"Thank you Kelcey for your fast responsiveness and all your help! I will definitely be recommending you and the company to others. :)"

"Tiffany is awesome and very professional!"

"Amazing experience overall, but huge thanks to Tiffany for walking me through the entire process. Thank you for helping me get my several insurance questions answered and being so informative about what the best options are for me and my family! So if you go through Kelly Lux I would definitely suggest Tiffany."

"Kelcey Edwards was instrumental in working through some challenging insurance requirements we had to get us the correct coverage required. Just a positive "can do" attitude that we appreciated."

"I’ve been with State Farm for a couple years now and my agent has been amazing the whole time. They’ve helped me set up car insurance for multiple cars, life insurance, condo insurance, and personal liability. Super helpful, super patient, and always responsive. Honestly, I feel really taken care of and that kind of support is rare these days. Highly recommend!"

"Took only 3min on the phone with Tami to carry over the coverage after a trade in and a new car. Got the temporary ID in 20min. Can’t be any easier than that."

"Kelly and team are awesome!"

"State Farm took excellent care of us following a car accident and Tami was very efficient at getting our new can insured with minimal effort on our part."

"The State Farm office of Kelly Lux in Alameda has a great employee Jude Everett. She always has a smile on her face and is ready to assist when I need her. She's thorough and knows her business. Thanks for being there Jude and of course Kelly!"

"All my experiences with Kelly Lux's office and team have been great! My latest interaction was an office visit with Laura Seagren. Laura is knowledgeable, helpful and professional. I really appreciate her taking the time to explain all the changes happening in the insurance industry and how I can adjust my policies and coverages accordingly."

"I had an EXTREMELY positive experience with the Kelly Lux team at the Community Shredding Event outside their Harbor Bay office on May 18, 2025. I was greeted with smiles and an appreciative and helpful team who offered their assistance with courtesy and professionalism. Thanks to each of you who made it such a pleasurable time!"

"Thanks for the document shred day! Great service!"

"Lisa is the michael jordan of state farm employees"

"Awesome State Farm Agency!"

"This was such a positive experience , they were friendly, efficient and this is a great community outreach. Free shredding. Thank you so much"

"Carolyn Owen has been amazing throughout this tough process! I’m very thankful for her! 🤗🤗 Lisa Batres is wonderful to work with and talk too. I’m extremely grateful for all her help!! 🤗🤗"