State Farm® Insurance Agent Kelly Lux

"Kelly Lux has been providing our home and vehicle insurance for many years. We are very satisfied with their service! - including periodic reviews to make sure our premiums are as low as recommended, advice about liability when needed, etc."

"Kelcey is great, she was able to help me get an additional policy on my account (on a Friday) so we wouldn’t have to worry about coverage over the weekend. Great customer service.

I do have to say that almost everyone I have talked to is really helpful. Omar is great as well."

"Kelcey and Tiffany are amazing! Both are so helpful, knowledgable, professional and overall personable. I never have any issues when either of these two are helping me. Thank you so much to you both!"

"Kelcey was incredibly efficient, knowledgeable, and made the entire process smooth from start to finish. She answered all of my questions clearly, explained my coverage options, and handled everything quickly without making me feel rushed. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance assistance. Thank you, Kelcey!"

"Had the pleasure of updating my policy with Kelcey who was very efficient, helpful, and kind. Just a total breeze. Thank you, Kelcey!"

"Fast, efficient service over all."

"Tami was great and helped me get my policies updated."

"My experience is always pleasant; I am assisted by the agent Omar, who is excellent at his job and very friendly—I always leave 100% satisfied."

"Dawson was amazing!! He was fast and efficient and he really did help save me money!"

"Have worked with Kelly Lux for a long time now for my insurance needs and it has been going well! I've had great experiences working with Omar Gonzalez at the Kelly Lux agency. Recently, he helped me remove a returned leased vehicle from our auto insurance policy, helped me add a new vehicle, and now he's working to bring our umbrella policy more in line with our needs. He's prompt with communication, so you won't be languishing in the back and forth. Give'em a call!"

"I had a great experience speaking with Omar at the Kelly Lux State Farm office. He was friendly, professional, and extremely knowledgeable. He answered all of my questions clearly, made the process simple, and helped me understand my coverage options without any pressure. It was a pleasure working with him, and I highly recommend reaching out to Omar if you need insurance assistance."

"Excellent local agency. I’ve been with State Farm for over 20 years and this is the best local agency."

"Very friendly and kind told me everything I needed to know about my situation also had a great personality thanks for yall help much needed I appreciate you guys have a beautiful weekend thanks kaity.."

"I have been a customer of Kelly Lux for decades. Today I had to get insurance on my newly acquired vehicle and take the old one off. I talked with Tami Rhead and she was very friendly and helpful. I would recommend them to anyone. Always an easy process."

"I had a great experience working with Dawson at State Farm. He was professional, knowledgeable, and took the time to explain all of my coverage options without any pressure. He was quick to answer my questions, responsive throughout the process, and made everything easy to understand. It’s clear that he genuinely cares about his clients and wants to make sure they have the right coverage for their needs. I highly recommend Dawson to anyone looking for honest, reliable insurance service."

"I’m glad that my issue got resolved, and it was resolved by Kelcey. She made it very clear and simple."

"Always excellent and prompt service. We are lucky to have Kelly's group work with us."

"Tami was excellent to speak with. She answered all my questions and was able to make changes while on the phone. Absolutely excellent."

"“Why I Trust Omar.” After a bad experience with my previous insurance agent, I was honestly a little hesitant to work with another one. Thankfully, Omar completely changed that experience.

From the beginning, he was transparent, honest, and patient. He took the time to walk me through my options, explained everything clearly, and gave me multiple quotes based on my budget. What I appreciated most was that he never tried to push the most expensive policy. Instead, he helped me find the coverage that made the most sense for my needs.

We also had great conversations outside of insurance, and that made the experience feel much more personal. Sometimes it’s not just about the transaction—it’s about building trust and genuine relationships. Omar made me feel like he genuinely cared about helping me rather than just making a sale.

If you’re looking for someone who is knowledgeable, upfront, and truly has your best interests in mind, I highly recommend reaching out to Omar at Kelly Lux’s State Farm office. Trust is everything when it comes to insurance, and Omar definitely earned mine.

Thank you, Omar!
—Kyle"

"Update 2026.06.29: I've been working with Kelcey E on some extra insurance items for my home. She's been fantastic to work with. Always quick with responses and incredibly informative. Thank you!

Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays!

Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area.

Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async.

I'll be recommending this agency to all my family and friends."

"I truly appreciate the hard work, dedication, and support that Dawson provided throughout the process. He was patient, knowledgeable, and easy to work with, taking the time to answer my questions and provide the information I needed to make an informed decision.
Dawson's exceptional customer service and professionalism made the experience seamless and stress-free. He consistently demonstrated a genuine commitment to helping me and ensuring I understood my options.
Based on the outstanding service I received, I would highly recommend Dawson to my friends, family, and neighbors. He is an excellent example of what great customer service should look like. ⭐⭐⭐⭐⭐"

"Tiffany has been a life saver! She is very responsive and pleasant to work with. I really appreciate her knowledge and guidance to get me the best deal and coverage possible. I truly appreciate her and what she has done for me and my family."

"Very helpful."

"Had to file a claim for someone hitting my car in a parking lot when I wasn't in it. No note left. Kelly's team took care of everything quickly and smoothly. Great service, excellent communication, friendly team. Recommended."

"I am extremely grateful for the outstanding service I receive from this agency. They are always professional, kind, and supportive. They take the time to answer my questions and have been very understanding regarding my car insurance payments. I highly recommend them to anyone looking for excellent customer service and dependable insurance coverage."