Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Will Bao

Will Bao

December 24, 2025

5  out of  5
rating by Will Bao
"Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays! Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area. Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async. I'll be recommending this agency to all my family and friends."
We responded:
"Thank you Will for this wonderful review and recommendation of our agency! We are so appreciative of your business here and look forward to assisting you with all your insurance needs for many years to come!"
Profile photo of BRANDON WILLIAMS

BRANDON WILLIAMS

December 23, 2025

5  out of  5
rating by BRANDON WILLIAMS
"The holidays are always a tough time to get things done, but this experience was the definition of seamless. Jude stepped in days before the holiday and handled multiple document updates quickly, accurately, and without friction—exactly what you want from a service provider when deadlines matter. Big appreciation to Kelly Lux and the entire team. This is why we keep our policies and umbrella with your organization. It’s never just about price—it’s about service, responsiveness, and getting things done right the first time. You made our time easy, and that matters. Thank you again. Much appreciated."
Profile photo of Karla Leiva

Karla Leiva

December 22, 2025

5  out of  5
rating by Karla Leiva
"Francisco, gave me a great insurance quote. Ended up getting triple higher coverage & still ended up being cheaper than my old insurance. Process was smooth and fast. Definitely would recommend him to my family & friends"
We responded:
"Thank you for the five-star review, Karla! We’re grateful for the opportunity to protect what matters most to you."
Profile photo of Amanda Patterson

Amanda Patterson

December 19, 2025

5  out of  5
rating by Amanda Patterson
"Kelly Poole reached out to me after a friend referred me. She was very quick to respond and this was the easiest transition from one insurance company to another."
We responded:
"Thank you for your support, Amanda! We’re happy to know you’re satisfied with our service."
Profile photo of SchoolFoodies

SchoolFoodies

December 15, 2025

5  out of  5
rating by SchoolFoodies
"Kelly, Tami and team are amazing. We've been with Kelly Lux for over 10 years. They always go above and beyond to meet our needs."
We responded:
"Thank you so much for the five stars! We truly appreciate your trust and are always here to help with your insurance needs."
Profile photo of Mia Cvitanovic

Mia Cvitanovic

December 13, 2025

5  out of  5
rating by Mia Cvitanovic
"Dawson did an outstanding job helping us! The entire experience was pleasant, and Dawson was extremely patient throughout the process. We truly appreciate the excellent service and would highly recommend Dawson to anyone looking for great support."
We responded:
"Your five-star review means a lot to our team, Mia. Thank you for choosing us and for sharing your experience."
Profile photo of Ethan Elkins

Ethan Elkins

November 13, 2025

5  out of  5
rating by Ethan Elkins
"Kelsey is awesome! We appreciate how quickly she replies, as if we were her only clients. :)"
We responded:
"Thank you so much for your wonderful review, Ethan! We truly value your trust and appreciate the opportunity to serve you."
Profile photo of dawn baca

dawn baca

November 6, 2025

5  out of  5
rating by dawn baca
"Kelli Poole is fantastic. I never knew the consequences of my coverage. She thoroughly explained the details. I’m saving 50% and I used my old company for almost 30 years. I finally have a broker!"
We responded:
"We truly appreciate your kind words and trust in us! It’s always a pleasure helping our clients find the right coverage and peace of mind."
Profile photo of Will Tucker

Will Tucker

November 4, 2025

5  out of  5
rating by Will Tucker
"Very professional and passionate about her job. Ms. Heidi took care of me"
We responded:
"We’re delighted you had a great experience, Will! Thanks for your trust and for letting us serve your insurance needs."
Profile photo of lydia johnson

lydia johnson

October 30, 2025

5  out of  5
rating by lydia johnson
"I have been with office for long time and Tammi has really helped me everytime I needed some DEEP help Thank you so MUCH!!"
We responded:
"Your five-star review made our day, Lydia! Helping clients like you is why we do what we do. Thanks for being part of our insurance family."
Profile photo of Christopher Berninzon

Christopher Berninzon

October 29, 2025

5  out of  5
rating by Christopher Berninzon
"Kelli is awesome she made the process of starting a new policy quick and easy!"
We responded:
"Thanks so much for your review, Christopher! We’re happy to hear you’re satisfied with your experience, and we appreciate the opportunity to assist you with your insurance needs."
Profile photo of Anita Liu

Anita Liu

October 28, 2025

5  out of  5
rating by Anita Liu
"I’ve had such a great experience working with Tami Rhead at State Farm insurance for my homeowner’s insurance. She is so responsive and helpful and over the past few years has been my go to for questions, updates and insurance quote! I highly recommend her and Kelly Lux!"
We responded:
"Your wonderful feedback made our day, Anita! We’re grateful for your trust and happy to know Tami delivered the level of service you deserve. Thanks for a great review!"
Profile photo of Paul Masotti

Paul Masotti

October 23, 2025

5  out of  5
rating by Paul Masotti
"I have been with the team for years now and have always been treated with respect and by pleasant staff. I had the great opportunity to meet just this week, for insurance on a new motorcycle, with Laura Seagren. And as usual, the experience was good. Thanks again to all."
We responded:
"We’re grateful for your kind words, Paul, and the opportunity to earn your trust—thank you so much!"
Profile photo of Suzanna Yamamoto

Suzanna Yamamoto

October 20, 2025

5  out of  5
rating by Suzanna Yamamoto
"Thanks to Jude for following up on my requests and calling as promised to close out the follow-up. I really appreciated Jude’s amazing support. Thanks, Jude!"
We responded:
"Thank you for the five stars, Suzanna! We love helping great customers like you, and I am so glad to hear Jude could give you the service you deserve. "
Profile photo of Hubert Lim

Hubert Lim

October 16, 2025

5  out of  5
rating by Hubert Lim
"Very helpful and responsive team at Kelly Lux Insurance!"
We responded:
"Thank you for recognizing our team’s effort, Hubert—it means a lot!"
Profile photo of dan vandermeer

dan vandermeer

October 15, 2025

5  out of  5
rating by dan vandermeer
"Katy is wonderful to work with and will recommend her to friends and family thanks D"
We responded:
"Thanks for your confidence in our agency, Dan—we’re always here to help!"
Profile photo of De Flores

De Flores

October 10, 2025

5  out of  5
rating by De Flores
"Kelsey was very helpful and informative about the insurance questions that I had. It was a pleasure working with her."
We responded:
"Thanks so much for your five stars and your trust in our team!"
Profile photo of Heather McKay Novak

Heather McKay Novak

October 6, 2025

5  out of  5
rating by Heather McKay Novak
"Kelly and Kelcey have been so helpful to clarify the details of our policy needs, setting up the program for our building HOA needs. Thank you for going the extra mile and helping us understand the details! It's rare to have the level of service you all provide these days. It's definitely appreciated"
We responded:
"Thanks so much for the 5 stars, Heather! We truly appreciate your support, and kind words."
Profile photo of Scott Roeder

Scott Roeder

September 29, 2025

5  out of  5
rating by Scott Roeder
"My experience working with Kelly Lux and her team has been great. We have a business policy with them and they are always quick to respond and help us with everything we need!"
We responded:
"Thank you for the amazing feedback, Scott! We’re honored to have earned your five stars and are here to help whenever you need us."
Profile photo of jasmine rodriguez

jasmine rodriguez

September 29, 2025

5  out of  5
rating by jasmine rodriguez
"Kelly Lux and her team have taken such great care of me and my cars for 10 years now, and couldn’t ask for a better agent! Every employee in her office has always assisted me with ease and kindness. Kelcey recently helped me and she was fantastic! So courteous and efficient. This is why I’ve kept this agent for many years 😊"
We responded:
"Your kind review and five stars mean the world to us, Jasmine—thank you! We look forward to continuing to provide you with the best service possible."
Profile photo of Amanda Mitchell

Amanda Mitchell

September 25, 2025

5  out of  5
rating by Amanda Mitchell
"Mrs. Kelly and her team are very personable and kind. I always trust the information they provide. Great team to work with!"
We responded:
"We’re so grateful for your support and five-star rating, Amanda—thank you!"
Profile photo of Mohammad Yahya Askarzada

Mohammad Yahya Askarzada

September 23, 2025

5  out of  5
rating by Mohammad Yahya Askarzada
"I've had the pleasure of working with Kaity, and I honestly couldn't be more satisfied with the experience. From the very beginning, they were professional, knowledgeable, and incredibly responsive. I couldn’t thank her enough for her service. -Mohammad Yahya Askarzada"
We responded:
"Mohammad, we appreciate your five-star rating, and the amazing support for Kaity! It's great to know that she was able to deliver excellent service."
Profile photo of Corey Jones

Corey Jones

September 18, 2025

5  out of  5
rating by Corey Jones
"Kelly Poole, knows the ends and outs of insurance she is a great agent she pays attention to the small details. And it really feels good to know that I was in great hands I felt comfortable with my decision making based off of her advice. Kelly Poole, is an agent that you can trust that has your best interest in mind. Thank you so much Kelly Poole. I would have give you 10 stars if I could but I will definitely recommend you to anyone that's seeking insurance coverage for anything."
We responded:
"Corey, thank you so much for your amazing review and recommendation! We’re thrilled to hear that Kelly was able to guide you with care and attention to detail—she truly has a gift for making clients feel confident and supported in their decisions. Knowing you felt in great hands means the world to us, and we’ll be sure to share your kind words with Kelly. Your trust and support are greatly appreciated!"
Profile photo of susanna ng

susanna ng

September 18, 2025

5  out of  5
rating by susanna ng
"Thank you Lisa Batres for responding to my email and making appropriate adjustment."
We responded:
"We sincerely appreciate your support, Susanna! Thank you for the 5-star rating and for allowing us to serve your insurance needs."
Profile photo of Basil Martin

Basil Martin

September 4, 2025

4  out of  5
rating by Basil Martin
"Very good service miss Tami"
We responded:
"We appreciate you, Basil, for dedicating your time to share your thoughts through this review. Should you require any assistance regarding your insurance needs, please feel free to reach out to us. We are committed to providing our utmost support."