State Farm® Insurance Agent Kelly Lux

"“Why I Trust Omar.” After a bad experience with my previous insurance agent, I was honestly a little hesitant to work with another one. Thankfully, Omar completely changed that experience.

From the beginning, he was transparent, honest, and patient. He took the time to walk me through my options, explained everything clearly, and gave me multiple quotes based on my budget. What I appreciated most was that he never tried to push the most expensive policy. Instead, he helped me find the coverage that made the most sense for my needs.

We also had great conversations outside of insurance, and that made the experience feel much more personal. Sometimes it’s not just about the transaction—it’s about building trust and genuine relationships. Omar made me feel like he genuinely cared about helping me rather than just making a sale.

If you’re looking for someone who is knowledgeable, upfront, and truly has your best interests in mind, I highly recommend reaching out to Omar at Kelly Lux’s State Farm office. Trust is everything when it comes to insurance, and Omar definitely earned mine.

Thank you, Omar!
—Kyle"

"Update 2026.06.29: I've been working with Kelcey E on some extra insurance items for my home. She's been fantastic to work with. Always quick with responses and incredibly informative. Thank you!

Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays!

Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area.

Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async.

I'll be recommending this agency to all my family and friends."

"I truly appreciate the hard work, dedication, and support that Dawson provided throughout the process. He was patient, knowledgeable, and easy to work with, taking the time to answer my questions and provide the information I needed to make an informed decision.
Dawson's exceptional customer service and professionalism made the experience seamless and stress-free. He consistently demonstrated a genuine commitment to helping me and ensuring I understood my options.
Based on the outstanding service I received, I would highly recommend Dawson to my friends, family, and neighbors. He is an excellent example of what great customer service should look like. ⭐⭐⭐⭐⭐"

"Tiffany has been a life saver! She is very responsive and pleasant to work with. I really appreciate her knowledge and guidance to get me the best deal and coverage possible. I truly appreciate her and what she has done for me and my family."

"Very helpful."

"Had to file a claim for someone hitting my car in a parking lot when I wasn't in it. No note left. Kelly's team took care of everything quickly and smoothly. Great service, excellent communication, friendly team. Recommended."

"I am extremely grateful for the outstanding service I receive from this agency. They are always professional, kind, and supportive. They take the time to answer my questions and have been very understanding regarding my car insurance payments. I highly recommend them to anyone looking for excellent customer service and dependable insurance coverage."

"Dawson assisted me with auto insurance. He was very professional, patient and courteous throughout the process. He followed up in a timely manner and provided me with the best rate for car insurance. Excellent customer service! Thank you."

"What a perfect experience. Saved tons of money from a wonderful agent. I couldn't be more excited to start my insurance experience with State Farm
Thank you Katie and State Farm"

"I have multiple policies with State Farm via Kelly Lux. Customer service is unparalleled…super-fast, so knowledgeable, with a personal touch (like an old family friend). Tammy was fantastic!"

"Just spoke with Omar Gonzalez to update my auto insurance for my new vehicle. What a pleasure it was. Super friendly and an easy process obtaining all the documents quickly. Omar is a true asset to Kelly's team and I was so happy to have him help today. Thanks!!!"

"I had such a good experience with Tiffany. She was so kind and helpful, and diligent in getting me an auto policy that fits my needs. Tiffany really made this process easy and pleasant for me."

"Omar was very thorough, informative and easy to talk to. Me and my car Roxie appreciate him very much 😁"

"I communicated with Omar Gonzalez to add my boyfriend to my car insurance. Omar handled our phone discussion with ease and speed. And got my request completed accurately and completely. It was a pleasure to be able to have Omar solve my question."

"Kaity was excellent in helping me bundle my auto and homeowners insurance! Very personable and patient! Good pricing, as well!!"

"Great service. Feels like they know and are interested in their clients."

"Dawson was so helpful! I had other quotes but nothing came close to the price I received. The transaction didn’t take long and I’m completely satisfied. I recommend this agency and specifically Dawson."

"Participated in shredding event. M
Am covered by State Farm:"

"I usually have the pleasure of working with anybody that answers the phone but today I spoke with Omar. He was more than helpful + was able to handle everything I needed, which some days it's easy. Some days it's a little bit more difficult. But he was top notch. Everybody at Kelly lux's is always super professional and more than helpful"

"Great service and attention to detail, Kelly was a pleasure to work with"

"I have been a long time customer of Kelly Lux’s agency and always receive excellent service and advice. Today I worked with Dawson and he quickly updated my auto policy and was so very helpful. Thank you Kelly and Lawson, great job!"

"Called to add my car that has been sitting for 2 years it took literally 6 minutes thank you guys for excellent customer service and my full coverage is on $96 a month thank you Jesus!"

"It was very very nice to talk with Omar!! He's knowledgeable, patient, you can actually hear his smile!, he's easy to talk to, and kind as well! Thanks Omar! GOD bless you and keep you and make His face shine upon you ✨️"

"This morning I went to the shredding by State Farm on Harbor Bay Parkway. The people that were there were really friendly and quick and informative. I truly appreciated it."

"I highly recommend Kelcey Edwards with Kelly Lux State Farm Insurance, Alameda, California to anyone looking for a reliable and caring insurance agent. Kelcey took the time to listen and understand my problem. She made the whole process stress-free.
I highly recommend Kelly Lux insurance agency to anyone looking for an insurance agent who truly puts her clients first."