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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Miller

Andrea Miller

October 1, 2026

5  out of  5
rating by Andrea Miller
"Omar was a huge help in answering my questions. He was polite and empathetic and stuck with me to figure out a few things! Great service!"
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John Nicolini

September 30, 2026

5  out of  5
rating by John Nicolini
"I recently added a truck to our insurance. Omar did a great job, informing me of all the options. It was a seamless experience."
We responded:
"John, it is great to hear that Omar made adding your truck to the policy a seamless experience. We appreciate you recognizing his thorough approach and the time he took to explain your options."
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Yvonne Boudreau

September 25, 2026

5  out of  5
rating by Yvonne Boudreau
"Kelcey was sweet and kind and it didn’t take long at all"
We responded:
"We appreciate you taking a moment to share your kind review, Yvonne. We are glad Kelcey made your experience pleasant and kept everything moving along smoothly."
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Dong Kim

September 15, 2026

5  out of  5
rating by Dong Kim
"Kelly Lux team continues to provide awesome service. Tami has been great helping us add a policy. Looking forward to working with them for our coverage for years to come!"
We responded:
"Dong, we are delighted to know that Tami continues to provide such great service and has made adding your new policy easy. We are grateful for your continued trust in our team and look forward to being here for you whenever you need us."
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Mohsin shaikh

September 15, 2026

5  out of  5
rating by Mohsin shaikh
"Outstanding customer service. Omar took the time to go over my auto policy in detail, specifically walking me through how uninsured motorist coverage works and making adjustments to help optimize my premium. It's rare to find an agent who is both genuinely helpful and transparent about your coverage options. Excellent experience overall!"
We responded:
"Mohsin, it is wonderful to hear that Omar took the time to explain your auto coverage clearly and help you make informed adjustments. We appreciate you recognizing his thorough and transparent approach to your insurance needs."
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Jeanne McAndrews

September 2, 2026

5  out of  5
rating by Jeanne McAndrews
"I cannot believe how quick, easy and seamless it was to work with Tiffany. I’m in the middle of moving and purchasing a new car and dealing with movers, car dealership, insurance changes etc over the past week. Every single service has utilized AI and made serious errors causing extensive delays, rescheduling, and frustration. I’ve spent multiple hours on the phone listening to hold music and trying unsuccessfully to get a real person. State Farm was the one and only business I called and got a live person right away. Tiffany was pleasant and thorough and I had a new car insurance policy with the cards emailed to me within 15 minutes. I don’t think I’ve ever left a review for any business before but I cannot recommend them enough."
We responded:
"We appreciate you sharing your experience and highlighting Tiffany's prompt assistance during such a busy moving transition. Reaching a knowledgeable team member right away makes all the difference, and we are glad we could secure your new vehicle coverage efficiently. Thank you for placing your trust in our agency."
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Ronald Wong

August 31, 2026

5  out of  5
rating by Ronald Wong
"Tami helped add a new vehicle to the policy. It went very smoothly. She was very friendly. The Kelly Lux team as a whole is very friendly and helpful. I have all my insurance policies with them (home, auto, and life)."
We responded:
"Ronald, it is great to know that Tami made adding your new vehicle a smooth experience. We also appreciate your recognition of the team’s friendly and helpful service and your continued trust with your home, auto, and life insurance needs."
Profile photo of Liska Langdon

Liska Langdon

August 28, 2026

5  out of  5
rating by Liska Langdon
"OMG!! I’m so glad I talked to Kaity!! I have saved so much money switching to State Farm from Progressive!! Maybe we’ll go out to eat for dinner!! Thank you so much!!"
We responded:
"Liska, we appreciate you sharing your 5-star review. Kaity will be pleased to know that her guidance helped you find a more affordable insurance option and left you feeling confident about your decision. We are glad you reached out to our team."
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Molly Owens

August 24, 2026

5  out of  5
rating by Molly Owens
"Great insurance office! All the team is very efficient, helpful, and clear in communication."
We responded:
"We appreciate you taking the time to recognize our team, Molly. It is wonderful to know that you found everyone efficient, helpful, and clear in their communication."
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John Clayton

August 23, 2026

5  out of  5
rating by John Clayton
"Katie did a great job she was very efficient made sure I was getting the same card as I had at another insurance for a way better rate appreciate her time and effort"
We responded:
"Katie will be happy to hear that her attention to your coverage and rate made a difference, John. Thank you for recognizing her time and effort, and for sharing your 5-star review."
Profile photo of Nancy Taylor

Nancy Taylor

August 10, 2026

5  out of  5
rating by Nancy Taylor
"Kelly Lux has been providing our home and vehicle insurance for many years. We are very satisfied with their service! - including periodic reviews to make sure our premiums are as low as recommended, advice about liability when needed, etc."
We responded:
"Thank you, Nancy, for your 5-star review! We appreciate your continued trust in Kelly and our team over the years. It means a great deal to know that our ongoing guidance and attention to your insurance needs have been valuable to you."
Profile photo of Christine Norman

Christine Norman

August 7, 2026

5  out of  5
rating by Christine Norman
"Kelcey is great, she was able to help me get an additional policy on my account (on a Friday) so we wouldn’t have to worry about coverage over the weekend. Great customer service.

I do have to say that almost everyone I have talked to is really helpful. Omar is great as well."
We responded:
"Thank you, Christine, for your 5-star review! We are glad that Kelcey was able to take care of your additional policy promptly and help you feel confident about your coverage. We also appreciate you recognizing Omar and the helpful service you have received from our team."
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nikki Spencer

August 6, 2026

5  out of  5
rating by nikki Spencer
"Kelcey and Tiffany are amazing! Both are so helpful, knowledgable, professional and overall personable. I never have any issues when either of these two are helping me. Thank you so much to you both!"
We responded:
"Thank you, Nikki, for your 5-star review! We are pleased to hear that Kelcey and Tiffany have consistently provided helpful, knowledgeable, and professional service. We appreciate your kind words and are grateful for the opportunity to assist with your insurance needs."
Profile photo of Jianxin Liu

Jianxin Liu

August 6, 2026

5  out of  5
rating by Jianxin Liu
"Kelcey was incredibly efficient, knowledgeable, and made the entire process smooth from start to finish. She answered all of my questions clearly, explained my coverage options, and handled everything quickly without making me feel rushed. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for insurance assistance. Thank you, Kelcey!"
We responded:
"Thank you, Jianxin, for your 5-star review! We are glad to hear that Kelcey provided efficient and knowledgeable support while taking the time to explain your coverage options clearly. We appreciate your recommendation and are grateful for the opportunity to help."
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Thomas Zukowski

August 4, 2026

5  out of  5
rating by Thomas Zukowski
"Had the pleasure of updating my policy with Kelcey who was very efficient, helpful, and kind. Just a total breeze. Thank you, Kelcey!"
We responded:
"Thank you, Thomas, for your 5-star review! We are delighted to hear that Kelcey made updating your policy such an easy experience. We appreciate your kind words and are glad our team could provide the efficient and friendly service you deserve."
Profile photo of Gina Quidachay

Gina Quidachay

July 29, 2026

5  out of  5
rating by Gina Quidachay
"Fast, efficient service over all."
We responded:
"Thank you, Gina, for your 5-star review! Our team is always pleased to provide fast and efficient service for every customer. We appreciate you taking the time to share your positive experience with our agency."
Profile photo of Toni Lathrop-Lee

Toni Lathrop-Lee

July 27, 2026

5  out of  5
rating by Toni Lathrop-Lee
"Tami was great and helped me get my policies updated."
We responded:
"Thank you, Toni, for your 5-star review! We are glad to hear that Tami made updating your policies a seamless process."
Profile photo of Yuania Paz

Yuania Paz

July 24, 2026

5  out of  5
rating by Yuania Paz
"My experience is always pleasant; I am assisted by the agent Omar, who is excellent at his job and very friendly—I always leave 100% satisfied."
We responded:
"Thank you, Yuania, for your 5-star review! We appreciate your ongoing support and loyalty. Our agency is delighted that Omar consistently delivers such a pleasant and friendly experience for you."
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Melody Brown

July 23, 2026

5  out of  5
rating by Melody Brown
"Dawson was amazing!! He was fast and efficient and he really did help save me money!"
We responded:
"Thank you, Melody, for your stellar 5-star review! We are delighted that Dawson provided such fast and efficient support while securing savings for you, and our team appreciates you sharing your wonderful experience."
Profile photo of Eric Delore

Eric Delore

July 22, 2026

5  out of  5
rating by Eric Delore
"Have worked with Kelly Lux for a long time now for my insurance needs and it has been going well! I've had great experiences working with Omar Gonzalez at the Kelly Lux agency. Recently, he helped me remove a returned leased vehicle from our auto insurance policy, helped me add a new vehicle, and now he's working to bring our umbrella policy more in line with our needs. He's prompt with communication, so you won't be languishing in the back and forth. Give'em a call!"
We responded:
"Thank you, Eric, for your 5-star review! Our agency values the long-term relationship we have, and we are glad Omar has consistently provided prompt and reliable support as your automotive and umbrella policy needs have evolved over the years."
Profile photo of Omar Tokhey

Omar Tokhey

July 22, 2026

5  out of  5
rating by Omar Tokhey
"I had a great experience speaking with Omar at the Kelly Lux State Farm office. He was friendly, professional, and extremely knowledgeable. He answered all of my questions clearly, made the process simple, and helped me understand my coverage options without any pressure. It was a pleasure working with him, and I highly recommend reaching out to Omar if you need insurance assistance."
We responded:
"Thank you for your 5-star review! We are so glad Omar provided a friendly, professional, and pressure-free experience while clearly answering all your questions. Our agency always strives to make the insurance process simple and easy to understand for everyone, and we appreciate your recommendation!"
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Karleen Eberle

July 18, 2026

5  out of  5
rating by Karleen Eberle
"Excellent local agency. I’ve been with State Farm for over 20 years and this is the best local agency."
We responded:
"Thank you, Karleen, for your 5-star review! We are honored that you consider our office to be the best local agency, and we appreciate your long-term loyalty to our team."
Profile photo of Charles Elkins

Charles Elkins

July 17, 2026

5  out of  5
rating by Charles Elkins
"Very friendly and kind told me everything I needed to know about my situation also had a great personality thanks for yall help much needed I appreciate you guys have a beautiful weekend thanks kaity.."
We responded:
"Thank you, Charles, for your 5-star review! We are so glad that Kaity was able to provide the information and support you needed with such a kind approach. "
Profile photo of David Ewing

David Ewing

July 14, 2026

5  out of  5
rating by David Ewing
"I have been a customer of Kelly Lux for decades. Today I had to get insurance on my newly acquired vehicle and take the old one off. I talked with Tami Rhead and she was very friendly and helpful. I would recommend them to anyone. Always an easy process."
We responded:
"We appreciate you sharing your 5-star review, David! Our team is delighted that Tami provided such a friendly and helpful experience while you updated your vehicle insurance, and we are grateful for the many years you have chosen our agency. Thank you for your recommendation."
Profile photo of Dave Cisar

Dave Cisar

July 10, 2026

5  out of  5
rating by Dave Cisar
"I had a great experience working with Dawson at State Farm. He was professional, knowledgeable, and took the time to explain all of my coverage options without any pressure. He was quick to answer my questions, responsive throughout the process, and made everything easy to understand. It’s clear that he genuinely cares about his clients and wants to make sure they have the right coverage for their needs. I highly recommend Dawson to anyone looking for honest, reliable insurance service."
We responded:
"Thank you, Dave, for your 5-star review! It is wonderful to hear that Dawson provided such knowledgeable and pressure-free support to help you understand your coverage options. We are pleased that our team could make the process easy and efficient for you, and we appreciate you recommending our agency to others."