State Farm® Insurance Agent Kelly Lux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Ewing
July 14, 2026
"I have been a customer of Kelly Lux for decades. Today I had to get insurance on my newly acquired vehicle and take the old one off. I talked with Tami Rhead and she was very friendly and helpful. I would recommend them to anyone. Always an easy process."
Dave Cisar
July 10, 2026
"I had a great experience working with Dawson at State Farm. He was professional, knowledgeable, and took the time to explain all of my coverage options without any pressure. He was quick to answer my questions, responsive throughout the process, and made everything easy to understand. It’s clear that he genuinely cares about his clients and wants to make sure they have the right coverage for their needs. I highly recommend Dawson to anyone looking for honest, reliable insurance service."
"Thank you, Dave, for your 5-star review! It is wonderful to hear that Dawson provided such knowledgeable and pressure-free support to help you understand your coverage options. We are pleased that our team could make the process easy and efficient for you, and we appreciate you recommending our agency to others."
Crispy Zap
July 9, 2026
"I’m glad that my issue got resolved, and it was resolved by Kelcey. She made it very clear and simple."
"Thank you for the five-star review! "
JENNIFER FURY
July 6, 2026
"Always excellent and prompt service. We are lucky to have Kelly's group work with us."
"Thank you, Jennifer, for your 5-star review! We appreciate your kind words about our service and feel fortunate to work with you as well. "
revson11
July 6, 2026
"Tami was excellent to speak with. She answered all my questions and was able to make changes while on the phone. Absolutely excellent."
"Thank you for your 5-star review! We are pleased that Tami could provide the answers you needed and take care of your policy updates during your call. We appreciate you sharing your experience."
Anthony Yenko
July 1, 2026
"“Why I Trust Omar.” After a bad experience with my previous insurance agent, I was honestly a little hesitant to work with another one. Thankfully, Omar completely changed that experience.
From the beginning, he was transparent, honest, and patient. He took the time to walk me through my options, explained everything clearly, and gave me multiple quotes based on my budget. What I appreciated most was that he never tried to push the most expensive policy. Instead, he helped me find the coverage that made the most sense for my needs.
We also had great conversations outside of insurance, and that made the experience feel much more personal. Sometimes it’s not just about the transaction—it’s about building trust and genuine relationships. Omar made me feel like he genuinely cared about helping me rather than just making a sale.
If you’re looking for someone who is knowledgeable, upfront, and truly has your best interests in mind, I highly recommend reaching out to Omar at Kelly Lux’s State Farm office. Trust is everything when it comes to insurance, and Omar definitely earned mine.
Thank you, Omar!
—Kyle"
"Thank you, Kyle, for your 5-star review! We are glad to hear that Omar was able to provide a transparent and patient experience while helping you review options and find coverage that fit your needs. It means a great deal to our team that you felt supported and comfortable throughout the process. We also appreciate you taking the time to share such thoughtful feedback, and we are grateful for the opportunity to serve you."
Will Bao
June 29, 2026
"Update 2026.06.29: I've been working with Kelcey E on some extra insurance items for my home. She's been fantastic to work with. Always quick with responses and incredibly informative. Thank you!
Update 2025.12.24: Just got a new car and adding the insurance was a breeze! Thanks for Kelly and her great team: Laura & Judd. They were quick and easy to work with, especially considering it's Christmas Eve day. Appreciate the support and happy holidays!
Kelly Lux has been fantastic. She did a great presentation on the insurance side of the multifamily rental business pertaining to the Bay Area.
Her team is also great too. I've been working with Hunter Hennigh who has made switching over my insurance incredibly simple. I went from a simple question about State Farm's coverage vs my current home to switching over everything from my auto, home, and umbrella coverage. Hunter made this process easy by going over all the details via several in-depth calls. Then he was able to follow up with all the necessary info in detailed emails so it's easy to digest async.
I'll be recommending this agency to all my family and friends."
"Thank you Will for this wonderful review and recommendation of our agency! We are so appreciative of your business here and look forward to assisting you with all your insurance needs for many years to come!"
Anita Demar
June 24, 2026
"I truly appreciate the hard work, dedication, and support that Dawson provided throughout the process. He was patient, knowledgeable, and easy to work with, taking the time to answer my questions and provide the information I needed to make an informed decision.
Dawson's exceptional customer service and professionalism made the experience seamless and stress-free. He consistently demonstrated a genuine commitment to helping me and ensuring I understood my options.
Based on the outstanding service I received, I would highly recommend Dawson to my friends, family, and neighbors. He is an excellent example of what great customer service should look like. ⭐⭐⭐⭐⭐"
"Thank you, Anita, for your glowing 5-star review! We are absolutely thrilled to hear about the exceptional support Dawson provided. It is wonderful to know that his patience, professionalism, and dedication made your experience so seamless and stress-free. We will be sure to pass your kind words along to him, and we appreciate your recommendation to your friends, family, and neighbors!"
Jessica Semren - Lambert
June 23, 2026
"Tiffany has been a life saver! She is very responsive and pleasant to work with. I really appreciate her knowledge and guidance to get me the best deal and coverage possible. I truly appreciate her and what she has done for me and my family."
"Thank you so much, Jessica, for the 5-star review! We are thrilled to hear that Tiffany has been such a life saver for you and your family. Providing responsive, knowledgeable guidance to help you secure the best coverage is our goal, and we are so glad she was able to make that happen for you."
Phyllis Weber
June 20, 2026
"Very helpful."
"Thank you, Phyllis, for the 5-star review! We appreciate your feedback and are glad to hear you found our team very helpful. Thank you for choosing our agency."
M Tanner
June 17, 2026
"Had to file a claim for someone hitting my car in a parking lot when I wasn't in it. No note left. Kelly's team took care of everything quickly and smoothly. Great service, excellent communication, friendly team. Recommended."
"Thank you for the 5-star review! We understand how frustrating it can be to deal with unexpected vehicle damage, and we are glad that our team was able to guide you through the claims process with efficiency and clear communication. We appreciate your recognition of our team's friendly service and we are grateful for your recommendation."
TMZhomez,LLC Real Estate Investor
June 15, 2026
"I am extremely grateful for the outstanding service I receive from this agency. They are always professional, kind, and supportive. They take the time to answer my questions and have been very understanding regarding my car insurance payments. I highly recommend them to anyone looking for excellent customer service and dependable insurance coverage."
"Thank you for the fantastic 5-star review! We are grateful for your kind words and we are delighted to hear that our team has consistently provided professional, supportive service. We appreciate your recommendation and thank you for trusting our team with your insurance coverage."
Ida Royal
June 11, 2026
"Dawson assisted me with auto insurance. He was very professional, patient and courteous throughout the process. He followed up in a timely manner and provided me with the best rate for car insurance. Excellent customer service! Thank you."
"Thank you, Ida, for the 5-star review and for sharing your experience. We are glad Dawson provided professional, patient, and courteous service while helping you find the right auto insurance coverage. "
Ron Allsup
June 9, 2026
"What a perfect experience. Saved tons of money from a wonderful agent. I couldn't be more excited to start my insurance experience with State Farm
Thank you Katie and State Farm"
"Thank you, Ron, for sharing your experience. We are glad Katie was able to help you find significant savings and make the transition to State Farm such a positive one. We appreciate your trust and look forward to serving your insurance needs."
Terry Hong
June 9, 2026
"I have multiple policies with State Farm via Kelly Lux. Customer service is unparalleled…super-fast, so knowledgeable, with a personal touch (like an old family friend). Tammy was fantastic!"
"Thank you, Terry, for taking the time to share your experience. We're glad to hear that Tammy provided the fast, knowledgeable service you've come to expect from our team. We appreciate your continued trust and thank you for choosing our agency for your insurance needs."
k9stellen2003
June 9, 2026
"Just spoke with Omar Gonzalez to update my auto insurance for my new vehicle. What a pleasure it was. Super friendly and an easy process obtaining all the documents quickly. Omar is a true asset to Kelly's team and I was so happy to have him help today. Thanks!!!"
"Thanks a ton for the amazing review! Our team works hard to make sure you’re well taken care of, and it’s always rewarding to hear feedback like this."
Mer Combs
June 3, 2026
"I had such a good experience with Tiffany. She was so kind and helpful, and diligent in getting me an auto policy that fits my needs. Tiffany really made this process easy and pleasant for me."
"Thank you, Mer, for your thoughtful review! We are delighted to hear that Tiffany provided such kind, attentive service and helped you find an auto policy that fit your needs."
Julie Mudgett
June 3, 2026
"Omar was very thorough, informative and easy to talk to. Me and my car Roxie appreciate him very much 😁"
"Thank you, Julie, for your five star review! We are pleased to hear that Omar was thorough, informative, and easy to work with throughout the process. "
Noelle Robbins
June 2, 2026
"I communicated with Omar Gonzalez to add my boyfriend to my car insurance. Omar handled our phone discussion with ease and speed. And got my request completed accurately and completely. It was a pleasure to be able to have Omar solve my question."
"Thank you, Noelle, for your kind review! We are pleased to hear that Omar made the process smooth and efficient while ensuring your request was handled accurately. We appreciate your feedback and are grateful for the opportunity to assist with your auto insurance needs."
Thomas McCarthy
June 1, 2026
"Kaity was excellent in helping me bundle my auto and homeowners insurance! Very personable and patient! Good pricing, as well!!"
"Thank you for the wonderful review, Thomas! We’re glad Kaity was able to help you bundle your auto and homeowners insurance while providing patient, personable service and good pricing. We appreciate your support and are happy to have you with our agency."
Chris Dunn
June 1, 2026
"Great service. Feels like they know and are interested in their clients."
"Thank you for the great review, Chris! We’re pleased to hear you had a positive experience and that our team made you feel valued and well taken care of. We appreciate your trust and look forward to continuing to support your insurance needs in Alameda."
Karen Franks Tooker
May 26, 2026
"Dawson was so helpful! I had other quotes but nothing came close to the price I received. The transaction didn’t take long and I’m completely satisfied. I recommend this agency and specifically Dawson."
"Thank you so much for your kind review, Karen! We’re delighted to hear Dawson was so helpful and able to secure a great price for you quickly and smoothly. We really appreciate your recommendation and your trust in our team!"
Virginia Hayes
May 22, 2026
"Participated in shredding event. M
Am covered by State Farm:"
"Virginia, thank you for taking part in the shredding event and for the 5 star review! We appreciate your support and are glad to have you as part of our agency family."
steve paul
May 19, 2026
"I usually have the pleasure of working with anybody that answers the phone but today I spoke with Omar. He was more than helpful + was able to handle everything I needed, which some days it's easy. Some days it's a little bit more difficult. But he was top notch. Everybody at Kelly lux's is always super professional and more than helpful"
"Thank you so much for the fantastic feedback, Steve! Whether a task is simple or complex, Omar and the entire Alameda team take great pride in delivering top-notch, professional service every time you call. We appreciate your support and love having you as a valued member of our State Farm family!"
Geoff Wilson
May 15, 2026
"Great service and attention to detail, Kelly was a pleasure to work with"
"Thank you so much for your kind review, Geoff! We’re glad Kelly provided great service and attention to detail, and we appreciate you taking the time to share your experience."