State Farm® Insurance Agent Kelly Lux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suzanna Yamamoto
October 20, 2025
"Thanks to Jude for following up on my requests and calling as promised to close out the follow-up. I really appreciated Jude’s amazing support. Thanks, Jude!"
Hubert Lim
October 16, 2025
"Very helpful and responsive team at Kelly Lux Insurance!"
"Thank you for recognizing our team’s effort, Hubert—it means a lot!"
dan vandermeer
October 15, 2025
"Katy is wonderful to work with and will recommend her to friends and family thanks D"
"Thanks for your confidence in our agency, Dan—we’re always here to help!"
De Flores
October 10, 2025
"Kelsey was very helpful and informative about the insurance questions that I had. It was a pleasure working with her."
"Thanks so much for your five stars and your trust in our team!"
Heather McKay Novak
October 6, 2025
"Kelly and Kelcey have been so helpful to clarify the details of our policy needs, setting up the program for our building HOA needs. Thank you for going the extra mile and helping us understand the details! It's rare to have the level of service you all provide these days. It's definitely appreciated"
"Thanks so much for the 5 stars, Heather! We truly appreciate your support, and kind words."
Scott Roeder
September 29, 2025
"My experience working with Kelly Lux and her team has been great. We have a business policy with them and they are always quick to respond and help us with everything we need!"
"Thank you for the amazing feedback, Scott! We’re honored to have earned your five stars and are here to help whenever you need us."
jasmine rodriguez
September 29, 2025
"Kelly Lux and her team have taken such great care of me and my cars for 10 years now, and couldn’t ask for a better agent! Every employee in her office has always assisted me with ease and kindness. Kelcey recently helped me and she was fantastic! So courteous and efficient. This is why I’ve kept this agent for many years 😊"
"Your kind review and five stars mean the world to us, Jasmine—thank you! We look forward to continuing to provide you with the best service possible."
Amanda Mitchell
September 25, 2025
"Mrs. Kelly and her team are very personable and kind. I always trust the information they provide. Great team to work with!"
"We’re so grateful for your support and five-star rating, Amanda—thank you!"
Mohammad Yahya Askarzada
September 23, 2025
"I've had the pleasure of working with Kaity, and I honestly couldn't be more satisfied with the experience. From the very beginning, they were professional, knowledgeable, and incredibly responsive. I couldn’t thank her enough for her service. -Mohammad Yahya Askarzada"
"Mohammad, we appreciate your five-star rating, and the amazing support for Kaity! It's great to know that she was able to deliver excellent service."
Corey Jones
September 18, 2025
"Kelly Poole, knows the ends and outs of insurance she is a great agent she pays attention to the small details. And it really feels good to know that I was in great hands I felt comfortable with my decision making based off of her advice. Kelly Poole, is an agent that you can trust that has your best interest in mind. Thank you so much Kelly Poole. I would have give you 10 stars if I could but I will definitely recommend you to anyone that's seeking insurance coverage for anything."
"Corey, thank you so much for your amazing review and recommendation! We’re thrilled to hear that Kelly was able to guide you with care and attention to detail—she truly has a gift for making clients feel confident and supported in their decisions. Knowing you felt in great hands means the world to us, and we’ll be sure to share your kind words with Kelly. Your trust and support are greatly appreciated!"
susanna ng
September 18, 2025
"Thank you Lisa Batres for responding to my email and making appropriate adjustment."
"We sincerely appreciate your support, Susanna! Thank you for the 5-star rating and for allowing us to serve your insurance needs."
Basil Martin
September 4, 2025
"Very good service miss Tami"
"We appreciate you, Basil, for dedicating your time to share your thoughts through this review. Should you require any assistance regarding your insurance needs, please feel free to reach out to us. We are committed to providing our utmost support."
Jack Likins
September 4, 2025
"My interface with Kelcey to pay my premium was great, but the cost of insurance is going up so fast that I am looking for alternatives."
"We sincerely apologize for any frustration you’ve experienced regarding your premiums, Jack. Our goal is always to provide competitive rates based on individual circumstances, and we regret that your experience did not meet your expectations. Insurance premiums can be influenced by a variety of factors, and we'd welcome the opportunity to review your policy and see if any adjustments can be made."
Carolyn Ballard
September 2, 2025
"Every time I call the office to make a change/addition to our policy be it home or auto, my request is always handled quickly and professionally, Today's call was no exception, Thank you Lisa for making it easy, much appreciated."
"Thank you so much for the 5-star review, Carolyn! We’re glad to know you had a great experience with us. Your satisfaction is our top priority!"
Mark Swetz
August 26, 2025
"Although Kelly Lux is the name on this office, I got to work with a different Kelli, Kelli Poole, who was excellent. After a long process of comparing different providers and options for my old and brand new car, Kelli gave me great advice, helped me better understand my options and earned my trust over two conversations. I did a lot of comparison shopping and Kelli helped me defect from my old insurance plan and landed the deal for State Farm. I'd recommend her to anyone."
"We’re thrilled to see your five-star review, Mark — thank you! Providing clarity and peace of mind is what we aim for, and it's wonderful to know we met your expectations. Let us know if there's ever anything more we can do!"
Matt Drange
August 23, 2025
"Clear and consistent help"
"Thank you for the amazing five-star review, Matt! We’re so pleased to hear you had a great experience. It’s always our goal to make insurance simple, accessible, and tailored to your needs. We're always just a phone call away!"
Rachel Sanchez
August 22, 2025
"tammy is the best."
"We’re honored by your five-star rating and your trust in our team. It’s incredibly rewarding to know that Tammy's efforts made a difference in your experience. We're here whenever you need support or have questions."
Joan DiStefano
August 21, 2025
"I needed a copy of my Certificate of Coverage I wasn't able to access it via the PDF . Kelsie took care of the problem . I was able to forward my Proof of Insurance. She was great ! efficient professional , personal and empathetic , greatly appreciated !"
"We can’t thank you enough for the five stars, Joan! We're so happy to know that your experience was a positive one. It’s our mission to be friendly, fast, and dependable — and we're always here when you need us."
Scott Miller
August 19, 2025
"Spoke with Tiffany Palmer about bundling my auto with my homeowner's after a bad experience with a different company. She made the transition painless and made me laugh too which I needed. Great work!"
"Your review means a lot to us, Scott—thank you for the trust you’ve placed in our team. We’re always here to support you, whether you're filing a claim or reviewing your policy."
Aaron Rozenek
August 19, 2025
"We have been working with Kelly and her team for the last 8 years and couldn't be happier. They are always there to help with any questions we have or adjustments we might need. Having recently worked with Laura in the office to get our son covered as a new driver, we were reminded how friendly everyone is and how easy they make the process. If you need someone to help guide you through your insurance questions, this is the team for you!"
"We're honored by your 5-star review, Aaron—thank you! It's a privilege to serve you, and we’re glad your experience reflected the quality we strive for every day."
George Hawkins
August 18, 2025
"Lisa Batres, did a great job explaining my policies and did a great job adding extra home insurance at a very reasonable price"
"What a fantastic review to receive, George—thank you! Your satisfaction means the world to us, and we're so glad we could meet your expectations."
Saul Pichardo
August 15, 2025
"I have worked with Kelly's team for about three decades on policies covering personal auto, life, home, extra umbrella protection and recently (8ish years) state earthquake insurance coverage. Kelly's service team resonates with my own personal business perspective - connect with your clients, maintain a personal relationship, provide knowledge not just when asked and work to do the best every day. Recently, Tiffany P. has been working with me on renewals and I have to say she has all the qualities that I saw some 30 years ago in Kelly. Tiffany researched and reached out to suggest improved coverage and reduced rates for some of our policies. Tiffany secured my business with KL for hopefully the next three decades. Thank you Kelly, Thank you Tiffany"
"Thank you so much for your 5-star review, Saul! We're truly grateful for your trust in our team and we're always here to ensure you have the coverage and support you need. Don’t hesitate to reach out anytime!"
Roxy D
August 11, 2025
"Lisa Batre was very helpful today and provided information quicky"
"We truly appreciate the 5-star feedback, Roxy! Knowing that you felt confident and supported throughout the process means the world to us. Please feel free to reach out if any questions come up."
Peter Bakke
August 7, 2025
"Kaity remembered my insurance inquiry from several months ago, and helped me save on my auto insurance expense with a call back she promised today. I’m very grateful for her attention to my desire to lower the cost. She was knowledgeable and thoughtful, completing the work timely. Thanks"
"Thanks for the great feedback, Peter! We’re happy to hear that your experience was smooth and that you felt well taken care of. Your trust means a lot to us."
charity kariuki
August 7, 2025
"I had such a great experience working with Kaity. She was incredibly kind, professional, and made the whole process of transferring my auto policy from Georgia to California smooth and stress free. She walked me through all my options and explained everything in detail, which really helped me feel confident in my choices. She even helped me get a policy here in California that matched my previous rate, which I really appreciated. Everything was handled efficiently, and she made me feel completely at ease throughout. Kaity was truly amazing."
"Thank you for the fantastic rating, Charity! We're committed to providing clear, reliable service, and it’s great to know we met your expectations. Looking forward to continuing to support you."