Kelly Lux

With a remarkable 15 years of experience in the insurance industry, Tiffany Palmer is a seasoned professional who has been a vital part of the Kelly Lux Agency for 9 years. Her extensive knowledge extends to various insurance types, including Life insurance, Auto insurance, Home insurance, and Health insurance.

Tiffany's favorite aspect of her role is the opportunity to make a real difference in people's lives by helping them protect their financial security and well-being. She takes great pride in helping customers have the insurance coverage they need.

Outside the office, Tiffany finds peace and adventure in the great outdoors. She enjoys hiking, exploring nature's beauty, and relishing the serenity of the wilderness. Additionally, her deep-rooted love for her family comes to life during cherished game nights, creating lasting memories and strengthening the bonds between loved ones.

Tiffany Palmer's wealth of experience, commitment to customers, and passion for both the natural world and family activities make her an invaluable asset to the Kelly Lux Agency and the realm of insurance.

Laura Seagren is a dedicated professional with 13 years of experience in the insurance industry, and for the past 9 years, she has been an integral part of the team at Kelly Lux. Her role primarily revolves around customer service, where she assists customers with a diverse range of inquiries related to various insurance policies.

Laura finds immense satisfaction in aiding customers with their questions and policy updates. However, what truly inspires her about her work is being part of an agency that actively gives back to the community, allowing her and her colleagues to contribute to meaningful causes.

Beyond her rewarding career, Laura's life is enriched by her love for travel, often exploring new destinations with her son. Their top pick for a getaway is San Diego, a place they both cherish for its beauty and attractions. In a more light-hearted twist, Kelly Lux playfully suggests that Laura should be recognized as a professional mini-golfer, highlighting her fun and competitive side.

Laura Seagren is a multifaceted individual, blending her commitment to customer service with a zest for adventure and a hint of sporting prowess.

With an impressive 32 years of experience in the insurance industry, Carolyn Owen is a seasoned professional, contributing her knowledge to the State Farm Kelly Lux Agency for over four years. While she is well-versed in various products, her primary focus lies in claim follow-ups.

Carolyn's favorite aspect of her role is the opportunity to resolve problems and challenges faced by customers. Her dedication to helping customers find insurance options and navigate the complexities of the insurance world sets her apart in the field.

Outside of her insurance career, Carolyn treasures lifelong friendships. Her enduring bond with her girlfriends from kindergarten speaks to her loyalty and the value she places on meaningful relationships.

With her extensive knowledge, commitment to customer satisfaction, and a strong network, Carolyn Owen is a valuable asset to the State Farm Kelly Lux Agency, ready to help customers in resolving their insurance needs and challenges.

With 6.5 years of dedicated service in the insurance industry, Kelcey Edwards is a seasoned professional at the Kelly Lux Agency. Focusing on Auto insurance and Fire insurance, Kelcey is also a licensed agent for Home insurance.

Her favorite part of the job is not only being part of a fantastic team but also the fulfillment she gets from helping people. Kelcey takes great pride in providing invaluable assistance to customers by helping them have the coverage they need to protect what matters most.

Outside of the office, Kelcey has a passion for two distinct yet equally rewarding pursuits. She loves visiting the enchanting Disneyworld, where she experiences the magic and wonder of this beloved destination. Additionally, she enjoys nurturing her green thumb by indulging in gardening during her free time.

Kelcey's experience, commitment to customers, and her enthusiasm for both her team and her diverse interests make her an invaluable asset to the Kelly Lux Agency and the realm of Auto and Fire insurance.

With two decades of experience in the insurance industry, Tami Rhead is a seasoned professional who has been a valuable asset to the State Farm Kelly Lux Agency for a year and a half. As a member of the customer care team, Tami is licensed in Auto insurance and Home insurance, focusing on providing exceptional service to customers.

Her favorite aspect of the job is being the go-to person for helping customers resolve problems. Tami takes pride in her ability to assist customers in navigating the complexities of insurance and finding options that meet their needs.

Beyond her professional life, Tami enjoys a healthy and active lifestyle. She's a Pilates enthusiast, which not only reflects her commitment to fitness but also her dedication to discipline and well-being. Additionally, Tami has a green thumb and finds peace in gardening, nurturing and tending to her plants.

With her extensive industry experience, commitment to customer care, and a balanced lifestyle, Tami Rhead is a valuable and dynamic member of the State Farm Kelly Lux Agency, ready to assist customers and provide them with top-notch service for their Auto and Home insurance needs.

Lisa Batres began her journey in the insurance industry in 2006 and brought her extensive experience to Kelly Lux’s Agency in 2024. Focusing on servicing Auto insurance, Fire insurance, Life insurance, and Health insurance, Lisa is known for her commitment to building strong, lasting relationships with customers. Her favorite part of the job is the connections she makes, taking pride in understanding customers’ needs and providing them with the right service.

Outside of work, Lisa has a passion for gardening, and she and her husband take pride in planting a vegetable garden every year. An avid reader, Lisa particularly enjoys psychological thrillers and sets a goal to read at least one book per week. With a full and vibrant life, Lisa is the proud mother of four sons and shares her home with two dogs and her husband.

Kelly Lux and the team at the agency feel incredibly fortunate to have Lisa on board. Having worked for 18 years with her previous agent before his retirement, Lisa has brought a wealth of knowledge, kindness, and patience to her new role. Her ability to connect with customers and her dedication to their needs have made her an invaluable addition to the team.

Jude Everett started in the insurance industry when they joined Kelly Lux’s Agency in 2024. As a Marketing Associate, Jude plays a key role in keeping the agency's website updated and creating engaging social media content. They also assist customers with payments and follow up on leads. Jude’s favorite part of the job is helping customers receive the right insurance coverage and exceptional customer service from the team. Outside of work, Jude enjoys hiking and camping, particularly in the stunning redwoods, and they have a passion for creating photo collages. Their dedication to both their professional and personal interests make them a valued member of the agency.